The Survey Research Science and Operations practice is seeking a Research Analyst to support a variety of federal and commercial survey research projects. The candidate will support the Higher Education Research & Development (HERD) and Federally Funded Research and Development Centers (FFRDC) surveys half time and support a mix of other projects for the remaining time. The candidate will be involved in a variety of data collection activities spanning the survey research project lifecycle. The position requires attention to detail, strong organizational skills, and excellent written and verbal communications skills. This position offers an opportunity to grow skills in quantitative and qualitative research in a collaborative team environment.

This position is fully remote.

What you’ll do

Provide content and technical support to survey respondents via e-mail and phone.
Assist with survey documentation including data collection procedures.
Participate in detailed reviews of survey data.
Assist with reports and analyses as directed.
Software and survey testing.
Qualitative tasks such as focus group and interview note taking, recruitment, and arranging logistics.
Some data entry and other administrative tasks (e.g., note taking).

What you must have

Bachelor's Degree required, preferably in social sciences, business, statistics, economics, or a similar field.
1+ year of relevant work experience.
Interest in survey research and/or economics.

Additional professional skills and experience preferred: 

Excellent verbal, interpersonal, and written communication skills, including experience speaking to people on the phone in a professional setting.
Customer service experience in any type of environment (e.g., retail, service industry, medical office, human subject research).
Ability to multi-task through prioritizing and managing numerous activities simultaneously in a fast-paced environment.
Ability to work both independently with minimal supervision and collaboratively as part of a team.
Comfort working with all levels of internal staff, as well as outside clients and vendors.
Demonstrated proficiency in MS Office products, especially Word, Excel, and Outlook
Experience with statistical packages (e.g., SPSS, SAS) preferred.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. 

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. 

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.  

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$55,665.00 - $94,631.00

Nationwide Remote Office (US99)

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