Sales Associate Key, Reston Town Center

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. The Sales Associate Key is capable of creating a selling culture where all associates align around the needs of our customers. They possess a customer-centric mentality and understand the importance of creating exceptional customer experiences. They are driven to create, build and cultivate relationships, possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team, and thrive working in a team environment. Responsibilities include providing exceptional and meaningful customer service that promotes the product and builds brand relationships, assisting management to build store business, servicing multiple customers at a time, being aware of fashion trends and product knowledge, creating outfits for customers, developing positive working relationships, communicating store information to management, achieving sales and service metrics, supporting operational excellence including inventory management, planning and prioritizing tasks, occasionally leading or supervising others, and opening or closing the store. The position requires flexibility including evenings, weekends, and holidays, physical ability to climb ladders, stand for extended periods, and lift at least 40 lbs, and technological aptitude to navigate POS/computer/iPad/handheld systems.