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Member Service Representative

Beehive Federal Credit Union
Posted 5 days ago, valid for 4 days
Location

Rexburg, ID 83441, US

Salary

$19.26 per hour

Contract type

Full Time

Health Insurance
Retirement Plan
Life Insurance

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Sonic Summary

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  • Beehive Federal Credit Union is seeking a full-time Member Service Representative for their Center Street Branch in Rexburg, ID.
  • The position requires six months of related experience and offers a pay rate of $19.26 per hour, depending on experience.
  • Responsibilities include assisting members with their credit union needs, processing transactions, and resolving issues in a timely manner.
  • Candidates must possess a high school diploma or equivalent and demonstrate excellent communication skills.
  • Beehive FCU provides a supportive work environment with comprehensive benefits, including health insurance and retirement plans.

At Beehive FCU, our common goal is to nurture our most valued asset: the friendships we have with our members. We are here to help--it's the only reason we exist. We believe we have the power to help our members with some of the most important, most difficult, and most rewarding endeavors in their lives.

Our success starts with creative and caring individuals who work together to bring superior service to our members. We hire only the best and brightest, give them a great place to work, and provide an excellent benefits package.

If you are someone who is passionate about helping people with real life needs, then Beehive FCU may be the place for you.

Beehive Federal Credit Union is hiring a full-time Member Service Representative to work in Rexburg, ID at our Center Street Branch. This position works 40 hours a week, Monday through Friday, along with regular Saturday hours. The expected pay is $19.26 per hour, DOE.

Job Description

  • Assists members and potential members with their Credit Union needs, explain services, set up new accounts, respond to problems, process financial transactions and direct members to the appropriate staff.
  • Actively engages in needs-based selling.
  • Resolves member issues in a timely manner.

Qualifications

  • High school or equivalent education.
  • Six months of similar or related experience.
  • Ten-key calculator and computer keyboard by touch.
  • Must have excellent communication skills.

Physical Requirements

Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled shared work environment with moderate noise.

Benefits

Full-time employee benefits include paid holidays; employer sponsored 401(k) retirement plan including 2% company match and 9% profit sharing; health, vision, and dental insurance with 95% employer paid premium and 65% employer paid premium for families; employer paid life insurance; plus the opportunity to work in an excellent team-oriented environment. You'll love working at Beehive!

Beehive Federal Credit Union is a member-owned, not-for-profit organization founded in 1960. Headquartered in Rexburg, Idaho, Beehive is a full-service credit union serving members and employees of The Church of Jesus Christ of Latter-day Saints nationwide. Branches are located in Rexburg, Rigby, Idaho Falls, and Meridian, Idaho. Beehive Federal Credit Union is an Equal Opportunity/Affirmative Action Employer of Females/Minorities/Vets/Disability.




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