Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Role Overview

Our remote client experience team is continuing to expand, and we're looking for motivated individuals to join us as Personal Services Coordinators. In this position, you'll support clients by helping organize travel plans, oversee booking-related details, and provide ongoing assistance to help ensure every experience is handled smoothly and efficiently.

This opportunity is ideal for individuals who enjoy communication, organization, and assisting others in a flexible remote environment. Candidates with backgrounds in customer service, hospitality, scheduling, retail, administration, or support services are encouraged to apply. No prior travel industry experience is necessary, as training and mentorship are included.

What You'll Do

Work with clients to review travel interests, timelines, and vacation goals
Coordinate travel services including resorts, flights, cruises, transportation, tours, and activities
Research pricing, availability, and package options through approved booking resources
Manage itinerary organization, confirmation details, and reservation tracking
Respond to client questions and provide support through email, phone, and digital messaging platforms
Assist with booking revisions, travel updates, and post-booking follow-up communication
Keep client records accurate and updated within internal systems
Stay informed on destination highlights, supplier promotions, and current travel offers
Attend virtual onboarding sessions, ongoing trainings, and development workshops

Candidate Requirements

Strong communication and customer interaction skills
Ability to stay organized while handling multiple responsibilities
Comfortable working independently in a remote setting
Basic knowledge of online systems, email platforms, and computer applications
Reliable internet service and professional communication habits
Positive attitude with willingness to learn new tools and processes
Interest in client coordination, hospitality, travel services, or administrative support
Must be at least 18 years of age
Applicants must reside in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions

What's Included

Fully remote work environment
Flexible scheduling opportunities
Step-by-step onboarding and training resources
Ongoing mentorship and skill development support
Access to travel supplier platforms and booking systems
Eligibility for travel-related perks, discounts, and incentive programs
Long-term growth potential within a supportive remote organization

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