Household Manager

• 401(k) matching
• Company parties
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Household Manager / Family Personal Assistant Job Description

• Oversee the daily organization and smooth operation of the family residence.
• Maintain a clean, orderly, well-stocked, and welcoming household environment.
• Create and maintain household systems, schedules, checklists, inventories, and organizational procedures.
• Monitor household supplies and proactively replenish groceries, toiletries, cleaning products, paper goods, and other essentials.
• Coordinate routine and seasonal household maintenance.
• Identify household issues and arrange appropriate repairs or services.
• Manage household projects from start to completion.
• Ensure family spaces, children's areas, guest rooms, and common areas are organized and prepared as needed.

• Help manage the family's master calendar, including school schedules, activities, appointments, practices, events, birthdays, and family commitments.
• Coordinate children's extracurricular activities, lessons, camps, sports, and school-related logistics.
• Track important school dates, holidays, early dismissal days, special events, and activity deadlines.
• Assist with completing registrations, forms, activity sign-ups, and related administrative tasks.
• Coordinate transportation arrangements for children as needed.
• Prepare children's belongings for school, activities, sleepovers, camps, and travel.
• Help maintain organized children's closets, activity supplies, sports equipment, school materials, and seasonal items.
• Purchase children's clothing, school supplies, gifts, uniforms, activity equipment, and other requested items.
• Coordinate children's appointments such as medical, dental, haircuts, tutoring, or extracurricular services at the parents' direction.
• Help prepare for birthdays, school events, family celebrations, playdates, and children's gatherings.
• Communicate professionally with schools, instructors, coaches, caregivers, and other family service providers when authorized.

• Provide personal administrative support to the parents and family.
• Manage and coordinate appointments, reservations, meetings, household-related commitments, and personal calendar items.
• Make restaurant, entertainment, travel, wellness, and service reservations.
• Handle personal errands and special requests.
• Research products, services, activities, vendors, travel options, camps, restaurants, and other family needs.
• Assist with online ordering, purchases, returns, exchanges, shipping, and gift buying.
• Maintain organized digital and physical records for the household and family.
• Track important deadlines, renewals, subscriptions, memberships, warranties, and registrations.
• Assist with correspondence, invitations, thank-you notes, forms, and routine personal communications.
• Coordinate personal appointments and service providers.
• Help organize family documents, household records, children's records, and other confidential information.
• Maintain running task lists and proactively follow through on outstanding items.
• Support special personal or household projects as requested.

• Assist with planning family travel, including flights, accommodations, transportation, dining, activities, and reservations.
• Prepare detailed travel itineraries when requested.
• Coordinate children's travel needs, including packing lists, equipment, medications provided by parents, entertainment, documents, and activity supplies.
• Pack and unpack for family travel when requested.
• Prepare the home before departure and help ensure it is ready for the family's return.
• Coordinate pet care, deliveries, household staff, and vendors during family travel.
• Maintain travel-related documents and confirmations in an organized format.

• Serve as the primary point of contact for household vendors and service providers.
• Schedule and supervise housekeepers, landscapers, maintenance professionals, contractors, technicians, delivery teams, and other vendors.
• Obtain estimates and coordinate service appointments.
• Oversee work performed in the home and follow up on incomplete or outstanding items.
• Maintain records of repairs, warranties, service histories, and preventative maintenance schedules.
• Coordinate home improvement and organizational projects.
• Ensure vendors understand and respect household schedules, privacy, security, and family routines.

• Coordinate schedules and responsibilities among household employees or regular service providers.
• Communicate household priorities and family preferences.
• Help maintain consistent standards across housekeeping, childcare, food preparation, transportation, and other household services.
• Assist with interviewing, onboarding, scheduling, and training household staff when requested.
• Help ensure smooth communication between parents, caregivers, housekeepers, and other household team members.

• Manage grocery and household shopping.
• Maintain household inventories and replenish essential items before they run out.
• Run errands including dry cleaning, package returns, pharmacy pickups, alterations, specialty purchases, and household-related appointments.
• Coordinate deliveries and manage incoming packages.
• Research and source specialty household or family items.
• Maintain organized receipts and purchase records.

• Track household expenses, receipts, invoices, and reimbursements.
• Review vendor invoices for accuracy.
• Prepare household expense summaries when requested.
• Assist with bill organization and household budgeting.
• Maintain records related to household services, memberships, subscriptions, warranties, and recurring expenses.
• Coordinate payments with the family's designated financial contact when applicable.

• Maintain grocery inventories and family staples.
• Coordinate grocery ordering and meal-related household needs.
• Communicate meal preferences and schedules with chefs or meal-preparation services.
• Keep the kitchen and pantry organized and appropriately stocked.
• Assist with simple meal preparation or children's snacks when needed.
• Coordinate catering, restaurant orders, and meals for guests or special occasions.

• Prepare the residence for visiting family members, guests, playdates, parties, and special occasions.
• Coordinate catering, flowers, rentals, entertainment, housekeeping, and other event vendors.
• Prepare guest rooms and household spaces.
• Purchase gifts and coordinate wrapping, shipping, and cards.
• Maintain important family birthdays and special dates when requested.

• Provide short-term supervision when a parent or caregiver is briefly unavailable.
• Assist with school pickup or activity transportation.
• Prepare snacks or simple meals for the children.
• Help children gather belongings for school or activities.
• Support family routines during especially busy periods.
• Coordinate with nannies, babysitters, tutors, teachers, coaches, and other caregivers.

• Previous experience as a Household Manager, Family Assistant, Personal Assistant, Estate Manager, Executive Assistant, Nanny/Family Assistant, Hospitality Manager, or similar position strongly preferred.
• Previous experience supporting a family with children is highly desirable.
• Exceptional organization and time-management skills.
• Ability to manage multiple schedules, priorities, and ongoing projects.
• Strong attention to detail.
• Excellent verbal and written communication skills.
• Strong judgment and problem-solving abilities.
• Ability to anticipate needs and take initiative without overstepping boundaries.
• Comfortable coordinating with children, parents, caregivers, schools, vendors, and household staff.
• High level of discretion and confidentiality.
• Strong technology skills, including email, shared calendars, online ordering, spreadsheets, scheduling applications, and mobile communication.
• Valid driver's license and safe driving record if transportation responsibilities are required.
• Reliable transportation if use of a personal vehicle is required.

• Experience working in a high-service or private household environment.
• Experience managing complex family calendars.
• Experience coordinating children's school and extracurricular schedules.
• Experience with family travel planning.
• Experience supervising household staff or vendors.
• Familiarity with home maintenance and preventative maintenance schedules.
• CPR and First Aid certification.
• Experience managing household expenses and administrative records.

• Trustworthy and highly discreet
• Warm and comfortable around children
• Proactive and resourceful
• Exceptionally organized
• Calm under pressure
• Detail-oriented
• Flexible and adaptable
• Reliable and punctual
• Friendly but professional
• Service-minded without being intrusive
• Able to maintain appropriate professional boundaries
• Comfortable receiving direction while also working independently
• Skilled at anticipating what needs to happen next

• Ability to move comfortably throughout the residence and complete routine household errands and organizational tasks.
• Ability to lift approximately [25–40] pounds when necessary.
• Ability to drive children or family members if required by the position.
• Flexibility for occasional evenings, weekends, travel days, household emergencies, or special events.
• Occasional overnight or family travel may be requested depending on the position.