At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Considering candidates located in Richardson, TX, Buffalo Grove, IL, Scottsdale, AZ locations. Position Summary - This role is responsible for supporting the development of a vision, roadmap and solution for enterprise Pharmacy Benefit Management products that achieve outcomes and deliver value. - It requires strong relationship management and influencing skills and the ability to partner cross-functionally with key stakeholders to deliver on commitments. - Participate in product discovery activities, deeply understanding the business, the consumers, the market and working with the team to innovate, test and deliver value. - Supports product strategy for the entire life cycle management of a technology/digital product, including purpose, definition, design, planning, development, prototyping and testing. Applies design thinking techniques (e.g., user journeys, wire-framing, prototyping) in order to define product features; develops the roadmap based on effort sizing and overall value to the business. - Facilitates the capturing of consumer and business needs through the creation of user/technology stories for the engineering team to deliver business value - Evaluate current product state to identify opportunities through customer needs, product analysis, digital data and stakeholder conversations. - Provide product demos to inform and gain adoption. - Keep a close pulse on the voice of the customer, identify insights and propose solutions to address problems and maximize latest opportunities.
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