Appraisal Specialist

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Position Summary:
This exciting job appraises and investigates customer reported damages. This position will also assist in the processing of Total Loss claim documentation.


Position Responsibilities:

• Receive electronic appraisal assignments, through initiative and follow-through, setting appointments with customers for appraisal completion.
• Review, explain, and negotiate completed damage estimates with customers and shops.
• Issue payments on appropriate claims as well as document claims system and communicate with inside adjusters.
• Work with other appraisers to meet team goals.

Position Qualifications:

• Requires a preferred minimum of 3 years’ experience of auto damage field appraisals.
• High School Diploma required.
• Experience creating auto damage appraisals with an emphasis on auto body repair and refinishing is a must.
• Additional experience related to the repair of mechanical, frame, suspension and other related automotive components are of added benefit.
• Experience creating computerized appraisals on approved software is required.
• Knowledge of Microsoft Office and computer literacy skills are required.
• Interpersonal skills must be adequate to effectively negotiate fair and equitable settlements of all amounts required to restore the damaged property to its pre-accident condition pursuant to all recognized industry and company standards.
• Excellent time management skills.
• This is an in office job in either McAllen or Richardson TX Claims Office

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.