Senior Data Scientist

Job Description:

Our Opportunity:
We are seeking a hard-working and passionate Data Scientist II to join our growing team. In this role, you will play a crucial part in empowering our Chewy Customer Care teams with cutting-edge data solutions that drive rapid innovation, informed decision-making, and outstanding customer and agent experiences. As a Data Scientist II, you will be a key contributor throughout the entire data science lifecycle, from data acquisition and preparation to model development, deployment, and communication of results. You will have the opportunity to work on diverse projects and contribute directly to the success of the company.

What You'll Do:

• Collect, prioritize, and prepare data for analysis from various sources, ensuring data quality and integrity.

• Conduct detailed exploratory data analysis using statistical techniques and visualizations to uncover patterns, trends, and insights.

• Construct new features from existing ones to improve model performance, including feature creation, transformation, and selection.

• Apply statistical methods (e.g., descriptive statistics, hypothesis testing) to understand data distributions, relationships, and draw meaningful conclusions.

• Select and build appropriate machine learning models (e.g., regression, classification, clustering) based on the problem and data characteristics.

• Evaluate model performance using relevant metrics (e.g., accuracy, precision, recall, F1-score), and fine-tune models to achieve efficient results.

• Interpret model results, identify key drivers and insights, and communicate findings optimally to both technical and non-technical stakeholders.

• Build compelling visualizations to present data insights and tell a clear and concise story that resonates with the audience.

• Work closely with cross-functional teams (e.g., product managers, engineers, business analysts) to understand business needs and translate them into data-driven solutions.

What You'll Need:

• Bachelor’s degree in Data Science, Statistics, Computer Science, or a related field.

• 3+ years of experience as a Data Scientist, with a consistent track record of delivering impactful results.

• Strong programming skills in Python or R, with proficiency in data manipulation libraries.

• Experience with SQL and relational databases.

• Proven understanding of statistical modeling and machine learning and deep learning algorithms.

• Excellent communication and presentation skills, with the ability to explain sophisticated technical concepts to diverse audiences.

Nice to Have:

• Experience with cloud computing platforms (e.g., AWS, Azure, GCP, Snowflake).

• Familiarity with big data technologies (e.g., Spark, Iceberg, dbt).

• Familiarity with AWS cloud technologies (e.g., Glue, Sagemaker, Athena, Redshift).

• Experience with data visualization tools (e.g., Tableau, Streamlit, Text to SQL).

• Knowledge of retail and e-commerce.

• The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com. 

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations. 

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

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