Director - Retail Operations - USA Store Ops Gen

Who We Are

At Fossil Group, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We're committed to long-term value creation, driven by technology and our core values: Authenticity, Grit, Curiosity, Humor, and Impact.  If you are a forward-thinker who thrives in a diverse, global setting, we want to hear from you.

Make an Impact

The Director Retail Operations is a forward-thinking strategist dedicated to modernizing the retail landscape through data-driven innovation and operational excellence. By implementing sustainable growth strategies and cultivating a high-performance culture, this leader will transform store operations into a powerful engine for long-term, positive sales growth and an unparalleled brand experience.

What you will do in this role

• Champion a modern retail strategy that leverages technological advancements and process innovation to drive sustainable sales growth and operational agility.

• Define and execute high-impact standards for retail and outlet projects, ensuring every initiative is a catalyst for business results and brand elevation.

• Strategically validate project details, timelines, and budgets to ensure absolute alignment with long-term growth objectives and company vision.

• Oversee and maintain project budgets

• Optimize operational workflows to scale revenue and maximize profitability through a culture of continuous improvement and excellence.

• Utilize advanced hindsighting and post-analysis to refine future strategies, focusing on data-backed outcomes that propel business expansion.

• Establish strong collaborative working relationships

• Effectively communicates updates to business partners

• Manage and develop Store Operations team in meeting target goals and timelines of executing all projects and strategies

Who You Are

• 8+ years experience managing and/or directing retail store based operations

• Proven track record creating efficiency with introducing store equipment updates, meeting deadlines, and cost/benefits

• Strategic ideas implemented within deadlines and budgets

• Expertise in building and maintaining effective cross-functional relationships with business partners and both internal and external clients

• Proven ability to exercise strong leadership and leverage strategic influence to achieve key business objectives and organizational goals

• Handle a fast paced, dynamic, and flexible environment

• Strong verbal and written communication skills with excellent follow-up•Good listening skills

• Ability to travel 5-10% of the year

• Bachelor’s degree preferred

At Fossil Group, we embrace purpose and take every opportunity to work together to make the world a little better. We’re committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team.

We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic.

If you need any accommodations during the interview process, just let us know at careers@fossil.com.