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Field Services - Deskside Support Technician

Centre Technologies
Posted 18 days ago, valid for 6 days
Location

Richardson, TX 75081, US

Salary

Competitive

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • Centre is expanding its team and is seeking a Field Services - Deskside Support Technician.
  • The position requires a minimum of 2 years of experience in an IT-related field and offers a salary that is competitive within the industry.
  • Key responsibilities include implementing and supporting IT Infrastructure technologies, client onboarding, and hardware management.
  • Candidates should have basic knowledge of Windows operating systems, Microsoft Office, and network concepts, with a Bachelor's degree and relevant certifications being a plus.
  • Employees will benefit from paid time off, medical and dental coverage, and opportunities for professional growth in a collaborative environment.

We are excited to announce we are expanding and looking to grow our team with a new Field Services - Deskside Support Technician!

Our Company Culture:

Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success.  Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients.  Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. 

Centre Employee Benefits: 

  • Paid Time Off, and Paid Holidays
  • Medical, Dental, Vision, and 401(k) with employer match contributions
  • Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally

Position Summary

The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks, and other duties as assigned.  *This candidate will travel to Centre client sites*

To be considered for this position, please complete the 3-5 minute behavior assessment: 

Centre Technologies Online Assessment

Education/Experience/Certifications

  • 2+ years experience in IT-related study or field. 
  • Must possess basic knowledge and experience with: 
  • Windows 7/8/10 
  • Microsoft Office suite 
  • Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) 
  • Understanding of basic network concepts 
  • Understanding of application, desktop, and server virtualization 
  • Understanding of Desktop Deployment / Imaging 
  • Bachelor’s Degree a plus 

Desired Experience/Certifications

  • Certifications 
    • CompTIA A+ Certification a plus 
    • MDAA, MCSA 
  • Windows Server 2008/ 2012/ 2016 
  • Microsoft Office 365 Admin portal 
  • Understanding of File Permissions (NTFS & Sharing) 



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