Performance Improvement Coordinator

• Responsible for the implementation and monitoring of the organization’s quality assessment performance improvement (QAPI) program.
• Ensures that there are processes in place to monitor and measure all activities related to performance improvement.
• Provides direction and coordination of QAPI activities utilizing continuous quality improvement principles and methodologies.
• Coordinates activities related to clinical record review for data collection.
• Compiles, trends and reports quality data in the following areas: patient care, safety, risk management, infection control, outcomes, and customer satisfaction. Data is analyzed and compared internally and externally with other sources when available.
• Works collaboratively with nursing supervisors to ensure documentation is complete and consistent with care and reflects legal requirements.
• Members of the Patient Grievance Committee collaborate with management staff in follow-up of concerns expressed by patients, families, and physicians.
• Establishes a process model for improvement and provides education and training to organization personnel on the performance improvement plan, and team development.
• Responsible for ensuring processes to monitor and evaluate safety, risk management and infection control programs.
• Coordinates, educates and implements monitoring activities for safety, risk management, and infection control.
• Coordinates mandatory in-service programs on OSHA regulations for safety and infection control.
• Acts as resource to staff in identifying safety and risk management issues for patients and staff.
• Reviews all incident reports for completeness, risk, standard of care determination and appropriate follow-up. Maintains a log for trending and makes recommendations related to trends identified.
• Maintains current knowledge related to home care safety and infection control standards.
• Collaborates with nursing supervisors to provide a process to promote and ensure employee orientation, competency and in-service education programs. 
• Assists in the identification of skills for annual competence and provides in-service training support.
• Maintains aggregate records of employee orientation and annual competency requirements as part of the PI plan.
• Monitor organization compliance with regulatory and accreditation standards.
• Maintains current knowledge related to Medicare Conditions of Participation and the Accrediting Body’s standards to ensure that the organization is compliant with state, federal and accreditation guidelines. 
• Responsible for ensuring policies and procedures reflect all related local, state, federal and Accrediting Body standards and makes recommendations for policy changes to the governing board.
• Acts as a resource to clinical supervisors regarding standards, policies, regulations and provides in-service training to leadership and staff as needed in these areas.
• Acts as a clinical resource to staff. 
• Maintains updated nursing knowledge and skills. 
• Assists with patient visits as needed.
• Assists with administrative call on a rotational basis and clinical call as needed.
• Promote self-growth and collegial relationships with others in the home care industry.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal and professional networks and participates in professional organizations or societies.

• Current nursing licensure to practice professional nursing in the State.
• Bachelor’s degree or Associate’s Degree in Nursing from an accredited program by the National League for Nursing.
• Two years’ clinical nursing experience. (An emphasis on home care nursing
   is preferred).
• Excellent understanding of performance improvement, quality assessment, and utilization management.
• Is self-directed and able to work with minimal supervision.
• Has excellent coordination and communication skills.

Benefits: