At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Division: Integrated Services for Newcomers

Program: Employment & Entrepreneurship Services - WorkBC Employment Services

Employment Type: Permanent Full-Time (35 hours/week)

Number of Positions: 1
Compensation: $29.39 – $31.00 per hour

About the Position:

The Employment Counsellor works with a diverse range of individuals (including inclusion group’s members) to assist them in securing and maintaining employment or community attachment. This is a floater position supporting multiple WorkBC Centres in the Greater Vancouver Area, in particular Vancouver, TriCities, Langley, Aldergrove, and Richmond.

Reports to: Centre Manager

Key Duties and Responsibilities:

Performs active client recruitment
Conducts formal needs assessments through structured interview processes to identify and prioritize issues that are preventing clients from achieving employment
Develops personalized plans that addresses clients’ needs and making use of services available within WorkBC
Makes referrals to community resources as needed
Monitors client progress by reviewing activities and learning outcomes on a communication medium
Reviews, revises and updates action plans to enhance self-sufficiency and sustainable labour market attachment
Ensures clients achieve employment (or community attachment) in a timely manner
Determines client needs and eligibility and administering financial supports where appropriate
Completes documentation and preparing financial reports as required
Ensures client activities fall within the scope of the budget parameters
Ensures billing milestones and employment sustainment targets for the program are met on an individual basis each month
Captures client data to evidence qualitative and quantitative outcomes
Writes client progress notes, follow-up reports and success stories
Works at different WorkBC Centres during term of employment
Other related duties as assigned by the manager

Education, Training and Experience:

Bachelor’s Degree in Social Services and/or Education; or a combination of training and professional experience in supporting individuals with disabilities and complex barriers
CCDP an asset
Motivational Interviewing training or similar training will be considered as an asset
Non-Violent Crisis Intervention training an asset
Mental Health First Aid training an asset
Trauma-Informed Practice training an asset
Experience in career development
Experience in employment counselling and work placement
Experience in WorkBC programs an asset
Experience conducting need assessments and developing action plans
Experience in managing client data and documenting the counselling process
Knowledge of career counselling, cross-cultural counselling and job development
Knowledge of the local labour market

Job Skills and Abilities:

Excellent written and oral communication skills
Excellent interpersonal skills
Excellent outreach skills
Ability to quickly adapt to new working environment and site manager
Ability to establish and maintain counselling relationship with clients
Ability to communicate effectively with service providers and stakeholders
Ability to work independently and as a part of a team
Excellent time management and organizational skills
Excellent technical skills in MS Office and web-based research tools
Excellent attention to detail and commitment to excellence in service delivery

Additional Information:

Criminal Record Check required
Working in evenings and weekends as required
Working at multiple locations within the Greater Vancouver Area required

About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

At S.U.C.C.E.S.S., we take care of our communities and our people!

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:

paid time off ‘monthly wellness days’ (up to 12 days per year)
additional agency holidays (2 additional statutory holidays)
3 weeks annual vacation (starting) and up to 6 weeks (maximum)
company-funded pension (GRRSP)
extended health & dental plan
employee & family assistance programs
access to wellness programs, and more

S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.

Interested applicants should submit their applications by 11:59PM, September 14, 2026

While we appreciate all applications, only those selected for an interview will be contacted.

Learn more about this Employer on their Career Site

13604 - Employment Counsellor (Floater)