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Customer Service Representative

Davis & Green, Inc.
Posted 2 months ago, valid for 35 minutes
Location

Richmond, VA 23219, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • We are seeking a Customer Service Representative for our fast-growing construction and home services company in Richmond, Virginia.
  • The ideal candidate will have customer service experience, particularly with phone interactions, and strong communication skills.
  • This full-time, on-site role involves answering inbound calls, scheduling service work, and ensuring customer satisfaction.
  • Candidates should have a minimum of 2 years of experience in customer service, with construction or home services experience preferred.
  • Compensation for this position is dependent on experience (DOE) and benefits are available.

Customer Service Representative


Construction & Home Services

Are you a cool-under-pressure problem solver who loves helping people and keeping things moving? We’re a fast-growing construction and home services company looking for a Customer Service Rockstar to be the friendly voice our customers trust.


What You’ll Do:

  • Answer inbound calls and schedule service & project work
  • Keep jobs organized by location and timing
  • Turn frustrated callers into happy, repeat customers
  • Update customer info in our dispatch software
  • Work closely with managers, technicians, and project teams to keep the day running smoothly


What You Bring:

  • Customer service experience (phone experience is a big plus!)
  • Strong communication and problem-solving skills
  • Ability to juggle tasks in a fast-paced environment
  • Professional, positive, and detail-oriented mindset
  • Construction or home services experience preferred


This Role Is Perfect If You:

✔ Are dependable and organized
✔ Thrive in high-energy, high-volume environments
✔ Love helping people and solving problems


Full-time | On-site | Benefits available

Ready to be the voice that makes the difference? Apply today!




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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.