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Patient Business Services Manager II - Children's Hospital - Brook Road - Days

VCU Health
Posted 13 days ago, valid for 14 days
Location

Richmond, VA, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The Patient Business Services Manager oversees daily operations in high-volume patient care areas, handling tasks such as pre-registrations, financial counseling, and collections.
  • Candidates must have five to seven years of experience in hospital or healthcare business office management, with at least one year in a supervisory role.
  • A bachelor's degree in Business Administration, Finance, Healthcare Administration, Nursing, or a related field is required, though a combination of education and experience may be considered.
  • The position may require some extended and weekend hours, and candidates should be proficient in MS Office, particularly Excel.
  • Salary information is not provided, but the role demands strong leadership and communication skills in a fast-paced environment.
The Patient Business Services Manager manages the day-to-day ambulatory operations at a high volume patient care area or multiple patient care areas. This role's responsibilities include pre-registrations/verifications, registrations, reservations, financial counseling, and/or collection of third party and private receivables.

Licensure, Certification, or Registration Requirements for Hire: N/A

Licensure, Certification, or Registration Requirements for continued employment: CPR

Experience REQUIRED:
Five to seven years hospital/ healthcare business office or financial management experience.
One year supervisory experience.
Leadership experience in clinic operations.

Experience PREFERRED:
Knowledge of business office, patient billing, or collection/ reimbursement procedures in a healthcare setting.
Proficient in MS Office with emphasis in Excel, 10-key and math.

Education/training REQUIRED:
Bachelor’s degree in Business Administration, Finance, Healthcare Administration, Nursing or related field. A combination of education and experience may be considered in lieu of a degree.  ​

Education/training PREFERRED:
Master’s degree in Business Administration, Finance, Healthcare Administration, Nursing or related field.
Nursing or other clinical training a plus.

Independent action(s) required:
Assists Sr. Management in planning, directing and overall operations of assigned patient care area(s)
Maintains optimal communication and collaboration between clinic staff, physicians, administration and external customers to ensure service delivery that exceeds the needs and expectations of patients towards service excellence

Supervisory responsibilities (if applicable):
Direct supervision of all administrative support staff covering areas of responsibility.

Additional position requirements:
Some extended and weekend hours maybe required

Age Specific groups served: All

Physical Requirements (includes use of assistance devices as appropriate):
Activities: Prolonged sitting
Mental/Sensory: Strong recall, Reasoning, Problem solving, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent change

Days

EEO Employer/Disabled/Protected Veteran




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By applying, a VCU Health account will be created for you. VCU Health's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.