Service Administrator - Level III

We are looking for a talented Service Advisor for our Distribution business in Richmond, VA

In this role, you will make an impact in the following ways: 

• Serve as the primary point of contact with customers by phone, email, and face-to-face interactions at the branch, developing positive relationships with key customers. 
• Identify customer’s needs, gather pertinent information, provide quotes, develop claims, prepares repair plans and provide status updates to customers on repair work. 
• Review/create work orders to ensure accuracy for invoicing and warranty. 
• Other administrative task on a need-by-need basis.