Patient Care Technician (PCT) - Surgical Telemetry - Memorial Regional Medical Center

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Scheduled Weekly Hours:

Work Shift:

Patient Care Technician (PCT) – Memorial Regional Medical Center

Surgical Telemetry Unit (Surg-Tele)

Shifts: 7AM-7PM (Days) or 7PM-7AM (Nights). This includes an every other weekend requirement.

What Is Surg-Tele?

The Surgical Telemetry Unit is a fast-paced, team-focused environment where compassionate care and advanced monitoring come together to support patients on their journey to recovery. This specialized unit cares for post-surgical patients and individuals with complex medical needs who require continuous cardiac and vital sign monitoring.

As a Patient Care Technician (PCT) on the Surgical Telemetry Unit, you play a vital role in delivering high-quality, hands-on care. You’ll work closely with registered nurses, physicians, and interdisciplinary team members to monitor heart rhythms, track vital signs, assist with mobility, provide personal care, and ensure patient comfort and safety.

This unit is ideal for candidates who thrive in a dynamic setting, enjoy learning new clinical skills, and value teamwork. You’ll gain experience with telemetry monitoring equipment, post-operative care protocols, and a wide range of medical conditions—building a strong foundation for career growth in healthcare.

If you’re compassionate, reliable, and ready to make a meaningful difference every day, the Surgical Telemetry Unit offers a supportive environment where your contributions truly matter.

Job Summary:

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of the Registered Nurse or designated healthcare professional. As part of our team, the Patient Care Tech (PCT) is responsible for sanitizing and cleaning patients’ rooms, monitoring patients’ health and vital signs as well as assisting patients with basic needs like feeding and grooming.

Essential Job Functions

• Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties. 
• Acts as liaison between patient and nurse to report changes and/or concerns.
• Provides high-level customer service to all patients, patient's family, visitors, and employees.
• Provides accurate, precise, timely documentation when applicable for patient care.
• Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
• Performs delegated tasks once competency has been validated.
• Mobilizes patients using therapeutic transfer techniques which foster independence and safety.
• Fosters independence by encouraging patients to complete tasks as independently as possible.
• Individualizes care based on patient's interests and hobbies.

Education:

• None

Licensure/Certification:

• BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)

• Must have completed one of the following: (required)

  Successful completion of nursing aide training program OR
  Successful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation OR 1 year of relevant experience in a clinical setting

Experience:

• Recent experience in acute care, physician's office, home health/hospice, or long-term care facility, with a preference for the setting in which they are applying (preferred, not required)

Skills & Abilities:

• Possesses problem-solving skills with excellent communication and interpersonal skills
• Engage with staff and patients in a professional manner
• Ability to be proactive in a rapidly changing environment
   

Training

EPIC Electronic Health Record (EHR) training (preferred)

Bon Secours is an equal opportunity employer.

As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.