Leasing Agent

The Leasing Agent is responsible for managing the leasing process for residential properties. This role involves attracting and retaining tenants, conducting property tours, processing lease applications, and ensuring high levels of customer satisfaction. The Leasing Agent will work closely with prospective and current tenants, provide detailed information about available properties, and handle lease agreements and renewals. This position requires strong communication skills, a customer-focused approach, and a thorough understanding of leasing regulations and practices.

Key Responsibilities:

•    Conduct property tours for prospective tenants

•    Assist with application processing and background checks

•    Prepare, review, and execute lease agreements and addendums

•    Address tenant inquiries and concerns

•    Conduct market research and set competitive rental rates

•    Develop and implement marketing strategies for property advertising

•    Oversee move-in and move-out processes

•    Manage lease renewals and negotiate terms

•    Maintain accurate records of lease agreements and tenant documentation

•    Ensure compliance with housing regulations and company policies

•    Foster a positive relationship with the community

•    Provide regular reports on leasing activity and occupancy rates

•    Track, maintain, and nurture all leads to ensure high closing ratios

•    Perform additional duties as assigned by the Property Manager or Leasing Supervisor

•    Maintain cleanliness of the front office area

•    Work with CRMIQ software and keep up-to-date files on all new move-ins

•    Conduct move-in orientations for new tenants

•    Place move-in gifts and send move-in welcome letters 

•    Perform all other duties as needed

Desired Skills, Experience, and Qualifications:

•    1+ years of experience in property management

•    Administrative experience

•    Leasing experience

•    Excellent verbal and written communication skills

•    Excellent interpersonal skills and proven ability build relationships

•    Proactive and independent with the ability to take initiative

•    Excellent time management skills; detail-oriented and thorough

•    Highly organized with the ability to manage multiple priorities

•    Self‐starter comfortable working in an environment with evolving roles and responsibilities

•    Proficient in Microsoft Excel, Outlook, PowerPoint, and Word

Property Manager Career Path:

Level 1: Leasing Agent

Level 2: Assistant Manager

Level 3: Property Manager

Level 4: Senior Property Manager

Level 5: Operations Specialist

Level 6: Area Manager

Level 7: Senior Area Manager

Level 8: Regional Manager

Level 9: Senior Regional Manager

Level 10: Director - Regional Management