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Customer Service Specialist

Globe Life AIL - McQuade Organization
Posted 2 days ago, valid for 20 days
Location

Richmond, VA, US

Salary

$62,000 - $80,000 per year

Contract type

Full Time

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Sonic Summary

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  • Join our team as a Customer Service Specialist in VA, where you will assist clients with benefit solutions and provide exceptional service.
  • This full-time position offers an average first-year salary ranging from $62,000 to $80,000, with annual earning potential increasing by approximately $25,000 each year.
  • No prior experience is required, as full training will be provided, making this an ideal opportunity for those looking to start a new career.
  • The role includes flexible working arrangements, performance bonuses, and opportunities for career advancement within a supportive team environment.
  • We are looking for candidates with excellent communication skills and a positive attitude who are self-motivated and comfortable working remotely.

Join our team as a Customer Service Specialist in VA—help clients with benefit solutions, deliver top-tier service, and grow your career with a Fortune 500 company
💼 Full-Time | Weekly Pay | Advancement Opportunities

About Us
The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we’ve been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture.

Perks & Benefits

  • Weekly pay + performance bonuses

  • Flexible schedule – work from home

  • Full training provided, no experience required

  • Career advancement opportunities

  • Team trips, contests, and events

  • Supportive and positive work environment
     

Job Responsibilities

  • Provide outstanding customer service via phone, video, and email

  • Assist clients with benefits enrollment and account questions

  • Handle confidential information with professionalism

  • Resolve client issues and follow up promptly

  • Maintain accurate records and documentation

Requirements

  • Excellent communication & listening skills

  • Self-motivated, adaptable, and reliable

  • Positive attitude and willingness to learn

  • Comfortable working in a remote environment

Pay & Career Growth

  • Average first-year earnings: $62k–$80k

  • Annual earning potential grows by ~$25k per year

  • Merit-based promotions – leadership opportunities available
     

📌 Apply Today!
Join a company that values integrity, teamwork, and growth. Apply now, and check your email for next steps!

Equal Opportunity Employer
Customer Service Specialist jobs in VA – Apply now for remote-friendly roles with career growth, great pay, and training opportunities in the insurance industry




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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.