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The Program Coordinator is an administrative partner responsible for the operations of the accredited/non-accredited residency/fellowship training program. The position requires a comprehensive and detailed understanding of national accreditation policies and hospital policies.
The Program Coordinator could be responsible for activities such as recruiting trainees and trainee evaluations, analyzing administrative workflow, prioritizing tasks and project management as needed to meet deadlines, report compilation, database maintenance, and program relations/communications both externally and internally to ensure all parties are aware of important deadlines.
The Program Coordinator may also act as primary liaison with the Office of Graduate Medical Education, School of Medicine (SOM) Curriculum Office, and the ACGME. The Program Coordinator coordinates activities with students, residents, fellows, program directors and Vice Chair for Education.
Licensure, Certification, or Registration Requirements for Hire: N/A
Licensure, Certification, or Registration Requirements for continued employment: TAGME Certification preferred
Experience REQUIRED:
Minimum of three (3) years of experience in program or project management, preferably in supporting an accredited education program
Previous experience using computers and a variety of software applications including New Innovations, e-mail, calendaring products, Microsoft applications and web-based database.
Experience PREFERRED:
Minimum of five (5) years of progressively responsible GME experience supporting ACGME accredited program Previous experience of New Innovations, GME Tracking, Kronos and ACGME Milestones program requirements
Education/training REQUIRED:
Bachelor’s Degree in Business, Finance, Human Resources, Education or related field from an accredited program; or equivalent years relevant experience
Education/training PREFERRED:
Master’s Degree in Education, Business, Finance, Human Resources or related field from an accredited program OR equivalent years relevant experience
Independent action(s) required:
- Possessing strong personal motivation to manage daily activities, organize, plan, prioritize and complete tasks, duties and assignments timely and efficiently.
- Ability to interpret and seek verification, if needed, on policies and regulations as they apply to educational programs.
- Ability to utilize critical thinking and decision making skills to evaluate situations, recommend, communicate and implement appropriate actions on behalf of Program Director(s) and Vice Chair of Education.
- Ability to develop and sustain productive working relationships with learners, faculty, staff, as well as external contacts including vendors, manufacturing representatives and Grand Rounds presenters.
- Participate in at least one committee within the institution that is designed to improve an aspect of Graduate Medical Education.
Supervisory responsibilities (if applicable):
May supervise support staff as required and may provide performance input to Program Director.
Additional position requirements:
Evenings, weekends and flex scheduling as required by nature of job.
Age Specific groups served: All
Physical Requirements (includes use of assistance devices as appropriate):
Physical - Lifting less than 20 lbs.
Activities: Prolonged standing, Prolonged sitting
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent change
DaysEEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
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