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Sales and Guest Services Associate

iCRYO - Bluffton
Posted 4 months ago, valid for 23 days
Location

Ridgeland, MS 39158, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • iCRYO is seeking a passionate Sales Associate with 2-3 years of retail sales experience to join their upscale wellness service team in Bluffton/Okatie, SC.
  • The position offers competitive pay along with generous monthly commissions and bonuses, rewarding exceptional performance.
  • Candidates should possess a dynamic personality, high energy, and a commitment to providing outstanding guest service while promoting wellness and recovery.
  • The ideal applicant must be able to work 30-40 hours per week, including nights and weekends, and be committed to ongoing education about iCRYO's services.
  • This role involves teamwork, problem-solving, and maintaining a professional appearance while ensuring a top-notch guest experience.

Competitive pay with generous monthly commissions and bonuses!

iCRYO is an upscale wellness service retailer of cryotherapy, infrared therapy, body sculpting, IV therapy, and other related services. Our mission is to elevate the lifestyle of our team members and guests by providing professional, affordable, and convenient recovery services while raising the bar in the health and wellness industry. Our Company Culture is centered around the passion we have for increasing the quality of life for our guests. We work as a team in all aspects of our daily operations to provide first-class professional, affordable, and convenient services to the masses. With accountability on all levels and productivity throughout our organization, we can provide our guests with the most exceptional cryotherapy experience they deserve.

Position Overview:

Our ideal candidate shall have a dynamic personality and a burning passion for overall wellness and recovery. Must have high energy and be ready to attend to guests immediately upon arrival. The Sales Associate is directly responsible for helping guests achieve their lifestyle goals with exceptional guest service, marketing through social media, and attending community events. The Recovery Specialist will also be responsible for continuing their education of our products and services as well as working as a team with other employees and maintaining safety protocols within the center.

The Sales Associate Team Member should be action-oriented, customer service is driven, ambitious, culturally fit, upbeat, confident, honest, detailed, and goal-oriented. This person will work with the Center Manager, and their team to identify and solve problems, set expectations and goals, and complete daily tasks. This candidate shall also possess the skills necessary to perform their duties and responsibilities with minimal direct supervision.

Qualifications:

  • Preferred – health and wellness passion/experience

  • Ability to work a minimum of 30-40 a week with a flexible schedule including nights

    and weekends.

  • Ability to comprehend and pass a number of iCRYO-designed service exams following initial training.

  • Maintain good time management skills, good judgment, and the ability to multitask.

  • Display exceptional guest experience skills, and handle and resolve guest issues to maintain guest loyalty.

  • Understand the needs of the guest, and the ability to educate guests on services needed in a competent, efficient, and professional manner.

  • Meet or exceed minimum productivity requirements set by the company including sales goals.

  • Maintain a professional appearance and positive attitude.

  • Maintain an environment of trust, and communicate efficiently with managers and

    peers.

  • Must be able to complete ongoing and continued education
  • Maintain a clean environment and uphold company standards.

  • 2-3 years of Sales Experience in retail
  • Must be able to commute to the Bluffton/Okatie, SC area



 




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