As a Welcome Center Representative, you will serve as a key point of contact for vacation package guests and owners, ensuring a seamless arrival and check-in experience. You will assist with reservation management, tour scheduling, account updates, hotel confirmations, and guest inquiries while providing outstanding customer service. The ideal candidate is organized, detail-oriented, and passionate about creating memorable guest experiences in a fast-paced hospitality environment.

Schedule
Open availability required between 7:00 AM and 10:00 PM.
Weekend and holiday availability is required.

Benefits

Hilton Grand Vacations offers a competitive benefits package, which may include:

Medical, Dental, and Vision Insurance
401(k) Retirement Plan
Paid Time Off
Employee Discounts
Career Growth and Development Opportunities
Additional company-sponsored benefits and programs

Hilton Grand Vacations is an Equal Opportunity Employer committed to fostering a diverse, inclusive, and respectful workplace. We make employment decisions based on qualifications, merit, and business needs, and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

Hilton Grand Vacations is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application process and employment lifecycle. If you require an accommodation, please contact the appropriate recruiting representative for assistance.

Learn more about this Employer on their Career Site