Electrical Service Manager

Electrical Service Manager

Lighting Maintenance Inc. (LMI) is hiring an experienced Electrical Service Manager to lead and grow our Maryland electrical and lighting service operations. This is a high-impact leadership role responsible for managing service operations, field personnel, customer relationships, scheduling, profitability, and project execution. We are looking for someone who can lead from the front, solve problems quickly, drive accountability, and help grow the division.

This is not a passive management position. We need someone who can organize operations, support technicians, follow up on opportunities, manage customers professionally, and ensure projects are completed safely, efficiently, and profitably.

What You’ll Do

• Manage daily electrical and lighting service operations
• Schedule technicians and coordinate manpower efficiently
• Lead electrical service projects from kickoff through completion
• Build and maintain strong customer relationships
• Follow up on proposals and help drive new business growth
• Ensure jobs are completed, documented, and billed accurately
• Monitor labor productivity, job costs, and profitability
• Conduct customer meetings and site visits
• Support field technicians and resolve operational issues quickly
• Coordinate with subcontractors, vendors, and internal teams
• Maintain accountability across the department
• Assist with estimating, budgeting, and project execution

Responsibilities

• Plan, schedule, and manage electrical service projects
• Ensure projects are completed safely, on time, and within budget
• Review blueprints, schematics, and electrical system designs
• Ensure compliance with NEC standards and company quality expectations
• Manage RFIs, contracts, change orders, schedules, and project documentation
• Monitor project progress and proactively address delays or issues
• Oversee field operations and maintain workmanship standards
• Support estimating efforts and pricing reviews
• Track backlog, billing status, open proposals, and department performance

Type of Work

Projects and service work include:

• Commercial lighting repairs
• Parking lot lighting
• Sports lighting maintenance and repair
• Electrical troubleshooting
• Pole and fixture replacements
• Panel and control repairs
• Lighting retrofits
• Underground electrical repairs
• Bucket truck electrical work
• Commercial and government electrical service work

Qualifications

• 5+ years of electrical service, project management, or service management experience preferred
• Strong commercial electrical background
• Experience leading technicians or service crews
• Strong scheduling and organizational skills
• Ability to manage multiple projects simultaneously
• Strong customer communication and problem-solving abilities
• Experience with construction or service management software preferred
• Proficient with Outlook, Excel, and standard business software
• Journeyman or Master Electrician license is a plus
• Field experience strongly preferred

What Success Looks Like

• Customers receive fast, professional service
• Technicians stay productive and organized
• Projects are completed with minimal rework
• Jobs are billed quickly and accurately
• Proposals are consistently followed up
• The department grows profitably
• Nothing falls through the cracks

Compensation & Benefits

• Competitive salary
• Company vehicle
• Profit sharing
• 401(k) with company match
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid holidays
• PTO
• Health Savings Account (HSA)

About LMI

Lighting Maintenance Inc. has been serving the Mid-Atlantic region for more than 30 years, providing electrical and lighting services for commercial, industrial, sports lighting, and government customers.

We are building teams focused on accountability, execution, customer service, and long-term growth.

LMI is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #ZR