Benefits/Perks

Insurance: Health (Medical and Prescription), Dental, Vision, Voluntary Life, Short-Term and Long-Term Disability, Accident and Critical Illness
Employee Assistance Program (EAP)
Paid Time Off
Paid Holidays
Retirement Plan
Bonus Pay
Paid Training
Growth and Career Advancement Opportunities

Job Summary

VIA INC. is looking for a Parts Warehouse Associate to join our team! As integral members of the VIA Appliance team, you are responsible for all aspects of handling parts and supplies and using the most efficient method to provide excellent service to all customers. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally, you are driven to effectively manage a variety of situations on a day-to-day basis.

Responsibilities

Process, stocks and posts incoming part orders and returns
Recording information carefully and identifying needed parts using most efficient method
Assist with inventory stocking and department maintenance as necessary
Keeps parts area clean, uncluttered and organized
Using technologies like scanners and laptops to pick parts and place in technicians bins for shipment
Documenting and keeping records of parts status/interactions/email information in our system according to standard operating procedures
Respond to emails from parts distributors and other team members in a professional and timely manner
Assist our technicians with logistics and provide support to ensure their success
Uphold the security and confidentiality of documents and data within area of responsibility
Follow communication procedures, guidelines and policies
Maintain a clean, safe and organized workspace
Ability to lift heavy packages

Qualifications

Have strong soft and active listening skills
Possess computer keyboarding skills and aptitude
Are self-motivated and eager to learn and lead
Able to handle stressful situations appropriately
Able to follow established systems and standard operating procedures
Ability to multi-task, prioritize, and manage time effectively
Find creative problem solving and critical thinking to be fulfilling and a welcomed challenge
Adapt quickly to changing priorities and customer needs
Have a clear, professional, and informative communication style
Punctual and reliable

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