INTELLIGENCE/GRIEVANCE OFFICER

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. 

Equal Opportunity Employer

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Summary:

Assists in the coordination efforts in investigations and intelligence gathering operations pertaining particularly to gangs and security threat groups. Assists in providing intelligence information to the contracting agency and facility management as required.

Primary Duties and Responsibilities:

• Assists in collecting intelligence and information regarding activities of suspected security threat groups at the facility. Provides input into the facility response to the security threat of group activities.
• Identifies and tracks suspected and actual gang or security threat group activities at the facility. Records and furnishes information as required by the contracting agency regarding special threat group activities.
• Monitors the recording of detainee telephone calls in accord with contracting agency policies and procedures.
• May assist in the development and implementation of policies, procedures and regulations for custody, security and/or treatment of detainees as they pertain to investigations, gang activities and telephone call monitoring.
• May participate in contracting agency gang identification and tracking programs.
• Responds to major institution unusual occurrences as trained.
• Prepares various records and reports as required.
• Performs other investigations and related duties as assigned.

Minimum Requirements:

• High school diploma or equivalent certification required.
• Three (3) years experience working in the security function in a correctional setting required. Work experience in gang activities and investigations in a correctional facility is preferred.
• Certification as a correctional officer may be required based on the state or federal requirements.
• College coursework and advanced training in behavioral sciences, correctional services or related field preferred.
• Must possess a working knowledge of correctional program objectives, applicable court orders and laws and have a general understanding of the requirements for managing a secure correctional facility.
• Demonstration of the abilities needed to define problems, collect data, establish facts and draw valid conclusions is required. Must have the ability to make and implement decisions without assistance.
• Must be mature, flexible, intellectually alert, able to command the respect and confidence of inmates and staff.
• Ability to use personal computers and associated software applications. 
• Must be a United States citizen.
• Must have resided within the United States or its territories for three (3) or more years out of the last five (5) years OR worked for the United States overseas for the Federal Government or US Military OR been a dependent of an employee who worked for the United States overseas for the Federal Government or US Military.

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