Riverside - Supervisor

Essential Functions 

• Directly supervise Officers at assigned locations. 

• Assists in the training of Security Officers and review of post orders. 

• In conjunction with company management or designated company representatives acts to ensure adequate security coverage of all posts. 

• Respond quickly and effectively to emergency and non-emergency situations including defusing a variety of physical situations in the Emergency Department. 

• Periodic tours to secure areas. 

• Maintain a thorough knowledge of the Emergency Department, waiting room and its operations. 

• Check for irregularities of suspicious activities and persons. 

• Be in charge of preserving order. 

• May enforce regulations pertaining to personnel and visitors. 

• Protecting staff and property from theft or damage, or persons from hazards or interference, including the potential for violence in the work place. 

• Control access to client facility through the admittance process. 

• Troubleshoot cameras, device replacements and configurations. 

• Understand and respond to the intrusion detection system. 

• Maintains and displays good public relations skills when interacting with visitors and staff. 

• The Security Supervisor will supervise shifts; act as relief to the Security Account Manager during off-hours, or for limited absences; conduct roving patrol and incident supervision in complex facilities. 

• Monitors entrances and exits. 

• Provides information regarding the facility and surrounding areas as requested by visitors. 

• Prevents unapproved or unlawful entry. 

• Prepare logs or reports as required for post, requiring detailed narrative reports. 

• Other duties as assigned. 

• Troubleshoot cameras, device replacements and configurations. 

• Understand and respond to the intrusion detection system. 

• Maintains and displays good public relations skills when interacting with visitors and staff. 

EDUCATION: Indicate both the minimum and preferred level of education and the field of study. 

Minimum 

Preferred 

Level 

(e.g., Associate degree, 4-Year degree, Masters) 

High School Diploma 

Associate degree or above 

Field of Study (e.g., Communications, Business, Graphic Arts) 

N/A 

Healthcare Security 

and/or Business Administration 

EXPERIENCE/ SKILLS/ TRAINING: Indicate both the minimum and preferred level of work experience, licenses/training, and skills or specialized knowledge. 

Minimum 

Preferred 

Work Experience (e.g. number of years, function, type of employer, etc.) 

• Minimum 2-4 years of experience as Security Supervisor in challenging environment; for example: in an emergency department 

• Experience in dealing with the public in a service setting 

• Minimum 1 year of customer service experience 

Prior healthcare security, or law enforcement/military experience preferred. 

4-10 years of health care security experience/ 

Licenses/Training (e.g. professional certifications) 

Security Guard Card 

Essential Functions 

• Directly supervise Officers at assigned locations. 

• Assists in the training of Security Officers and review of post orders. 

• In conjunction with company management or designated company representatives acts to ensure adequate security coverage of all posts. 

• Respond quickly and effectively to emergency and non-emergency situations including defusing a variety of physical situations in the Emergency Department. 

• Periodic tours to secure areas. 

• Maintain a thorough knowledge of the Emergency Department, waiting room and its operations. 

• Check for irregularities of suspicious activities and persons. 

• Be in charge of preserving order. 

• May enforce regulations pertaining to personnel and visitors. 

• Protecting staff and property from theft or damage, or persons from hazards or interference, including the potential for violence in the work place. 

• Control access to client facility through the admittance process. 

• Troubleshoot cameras, device replacements and configurations. 

• Understand and respond to the intrusion detection system. 

• Maintains and displays good public relations skills when interacting with visitors and staff. 

• The Security Supervisor will supervise shifts; act as relief to the Security Account Manager during off-hours, or for limited absences; conduct roving patrol and incident supervision in complex facilities. 

• Monitors entrances and exits. 

• Provides information regarding the facility and surrounding areas as requested by visitors. 

• Prevents unapproved or unlawful entry. 

• Prepare logs or reports as required for post, requiring detailed narrative reports. 

• Other duties as assigned. 

• Troubleshoot cameras, device replacements and configurations. 

• Understand and respond to the intrusion detection system. 

• Maintains and displays good public relations skills when interacting with visitors and staff. 

EDUCATION: Indicate both the minimum and preferred level of education and the field of study. 

Minimum 

Preferred 

Level 

(e.g., Associate degree, 4-Year degree, Masters) 

High School Diploma 

Associate degree or above 

Field of Study (e.g., Communications, Business, Graphic Arts) 

N/A 

Healthcare Security 

and/or Business Administration 

EXPERIENCE/ SKILLS/ TRAINING: Indicate both the minimum and preferred level of work experience, licenses/training, and skills or specialized knowledge. 

Minimum 

Preferred 

Work Experience (e.g. number of years, function, type of employer, etc.) 

• Minimum 2-4 years of experience as Security Supervisor in challenging environment; for example: in an emergency department 

• Experience in dealing with the public in a service setting 

• Minimum 1 year of customer service experience 

Prior healthcare security, or law enforcement/military experience preferred. 

4-10 years of health care security experience/ 

Licenses/Training (e.g. professional certifications) 

Security Guard Card