Back to search
About the role
As a customer service specialist, you will take pride in communicating with our customers via email, live chat, texts, and phone calls. We are looking for someone to join our team onsite at our Bluffdale, Utah office, from Tuesday-Saturday, 9:00 a.m. to 5:00 p.m. Mountain Time, with a pay range of $17-$20.
What you'll do
- Provide personalized, engaging, and compassionate customer service
- Answer emails, texts, calls, chats, and social media in a prompt and friendly manner
- Make independent and insightful decisions, keeping customer and company needs in mind
- Troubleshoot customer issues and figure out quick solutions
- Implement conflict management skills to de-escalate emails and calls in a way that builds a positive customer experience
Qualifications
- Location: Able to be in our Utah office Tuesday-Saturday, 9:00 a.m. - 5:00 p.m.
- Education: High school or equivalent (Preferred)
- Experience: Customer Service: 2 years (Preferred)
Perks & Benefits
- Be part of a team where teamwork, a positive vibe, and a little fun are part of every day
- Accrued paid time off (up to 17 days a year)
- Company-sponsored team activities
- Medical, dental, and vision
- 2 x holiday pay
- 1.5 x overtime pay
- 401K with 4% match
- Paid training
- Fully stocked break room
- Free pest control
- Parental leave
- Equity in the company
Learn more about this Employer on their Career Site
