General Manager - Mountain View Village, Utah *New Shop Opening!*

Job DetailsJob Location: Mountain View Village - Riverton, UT 84096Education Level: NoneSalary Range: $25.96 - $28.84 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Retail  Lead Something Sweet  Mountain View Village - Salt Lake City, Utah | New Shop Opening!  Full-Time | Hourly (Non-Exempt) + Quarterly Bonus Potential  Salt & Straw is expanding to Utah!   We’re seeking experienced General Managers to help establish Salt & Straw in this new market and bring our creative, community-driven vision to life. In this role, you’ll open and lead one of the first Salt & Straw scoop shops in Utah, build high-performing teams from the ground up, and create a neighborhood destination guests return to again and again. You’ll play a pivotal role in launching and shaping Salt & Straw’s presence in Utah.  What General Managers Do  General Managers own the full success of the shop: people, operations, and guest experience.  You will:  Lead daily shop operations including scheduling, payroll, inventory, facilities, and financial performance  Hire, train, and develop a high-performing leadership team of Assistant General Managers and Shift Coordinators  Set clear expectations and coach with consistency, generosity, and directness  Create a culture where people feel supported, challenged, and proud of their work  Deliver thoughtful, memorable hospitality that reflects curiosity, warmth, and care  Use data and insights to drive results across sales, labor, and guest experience  Navigate challenges with calm leadership and celebrate wins—big and small  Build strong relationships in the local community and represent Salt & Straw as a thoughtful, generous neighbor  Partner with District Managers and cross-functional teams to support long-term shop and market success    What You’ll Get  We offer competitive pay, thoughtful benefits, and a people-first culture that invests in your growth.  Competitive base pay + up to 20% quarterly bonus potential   Financial Flexibility: Optional earned wages access, plus 401(k) match with 50% company match up to 1% of your salary after three months  Medical, dental & vision insurance options starting your first month  Paid Time Off: Start with 2 weeks PTO, grows from there  Paid Holidays: 12 paid holidays/year  Paid Sick Time: Stay home, stay well, get paid  Two Days Off in a Row (a rarity in retail!)  Mental Health Support: On-demand access 24/7/365 for you and your family  Educational Support: Up to $1,800/year to support your learning goals  Team Discount: 30% off all the magic  First Dibs on Flavors before the public  Pet Insurance (because pets = family)  Flexible Spending Accounts, Accident & Critical Illness Insurance, and more    This Role Might Be Right If You:  Have 3+ years of leadership experience in food service, hospitality, or retail (GM candidates typically bring 5+)  Have led teams of 10+ people in a fast-paced environment  Know how to coach, develop, and support people with clarity and care  Enjoy balancing people leadership with operational responsibility  Are energized by building something new and helping teams grow  Are 18+ and available to work evenings, weekends, and holidays  QualificationsWage Transparency We are actively embracing pay transparency by disclosing the hiring wage for this role as $25.96-$28.84, highlighting its full earning potential within the broader range of $25.96-$31.73    Important Notes  Food Allergy Warning: This role involves working in an environment where common food allergens (peanuts, tree nuts, dairy, eggs, soy, wheat, seafood) are present.  Equal Employment Opportunity: Salt & Straw is committed to creating an inclusive workplace and provides equal opportunity to all applicants, regardless of race, gender, sexual orientation, disability, or background.  E-Verify Participation: We participate in E-Verify to confirm work authorization.    Our Values  Create the Unbelievable  Show Up Generously  Act with Thoughtful Curiosity  Share Human Kindness  Make It Count    These values guide everything we do — from the way we scoop, to how we show up for our guests, teammates, and communities.