SonicJobs Logo
Left arrow iconBack to search

GSD Global Support Tech Generalist English/Spanish Required

The Church of Jesus Christ of Latter-day Saints
Posted a day ago, valid for 20 days
Location

Riverton, UT, US

Salary

Competitive

Contract type

Full Time

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

info
  • The Global Tech Support Generalist position is a full-time role within the Global Services Department aimed at assisting individuals with technical issues.
  • Candidates should have a minimum of 2 years of experience in technical support or a related field.
  • The role involves troubleshooting various technology issues, including desktops, laptops, mobile devices, and Church-supported technologies.
  • The salary for this position is competitive and commensurate with experience, reflecting the importance of providing exceptional customer service.
  • Applicants must be members of the Church who are worthy of a temple recommend and will be considered without regard to other protected categories.

The purpose of the Global Services Department is to help others come unto Christ by serving members, leaders, and employees globally in a simple, efficient, and Christ-centered way.

The Global Tech Support Generalist serves as the first point of contact for individuals seeking technical assistance and support. In this role, you will help resolve a wide range of technology issues involving desktops, laptops, mobile devices, software applications, operating systems, network connectivity, and Church-supported technologies.

This position combines technical troubleshooting with exceptional customer service. Successful candidates are energized by helping others, thrive in a fast-paced support environment, and enjoy solving problems while creating a positive customer experience.

Every interaction is an opportunity to support the global mission of the Church by ensuring members, leaders, and employees have the technology resources they need to serve effectively.

This is a full-time (40-hour/week) position. Under current hybrid working arrangements, employees are required to work in the Riverton, Utah office a minimum of one day per week, or more frequently as business needs require. This AWA hybrid working arrangement requires ongoing approval. 


Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.



Learn more about this Employer on their Career Site

Apply now in a few quick clicks

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.