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Ops Center Engineer Technical Intern

The Church of Jesus Christ of Latter-day Saints
Posted a day ago, valid for a month
Location

Riverton, UT, US

Salary

Competitive

Contract type

Full Time

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We are seeking a motivated and analytical Ops Center Engineer Intern to join our IT Operations team. This internship provides hands-on experience supporting enterprise technology services, monitoring critical systems, analyzing operational data, and contributing to service reliability initiatives.

As an Ops Center Engineer Intern, you will work alongside experienced engineers and service management professionals to gain practical experience in IT operations, incident management, ServiceNow platform reporting, Power BI analytics, and operational process improvement.

What You'll Do

  • Monitor enterprise systems and operational dashboards to identify service issues and trends.
  • Assist with alert triage, incident management, and escalation activities.
  • Support operational communications and documentation during service events.
  • Create and maintain Power BI dashboards, visualizations, and reports that provide actionable insights to leadership and operational teams.
  • Analyze ServiceNow platform data to identify trends, measure performance, and support operational decision-making.
  • Research opportunities for process improvement, automation, and workflow optimization.
  • Participate in team meetings, operational reviews, and cross-functional projects.
  • Collaborate with engineers, analysts, and service owners to improve service reliability and customer experience.

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.



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