Part-time Associate - HawkTech

Hawk Techs provide student support services that directly affect student success at the college by offering individualized assistance for various academic technology tools. This assistance is available to students in person and online. Job Duties include managing computer technology in the library, providing direct student technical support while ensuring a professional and service-oriented approach, technology research, coordination of technology projects, and organizing/prioritizing tasks. Qualifications include strong customer service and organizational skills, knowledge of technology tools, strong written and verbal communication skills, ability to work independently, ability to prioritize tasks and projects, and Microsoft Office experience. Preferred qualifications include experience troubleshooting hardware and software issues and experience providing end-user support for academic technology applications. Hawk Techs will work on-site at the following campus libraries: Brandon, Dale Mabry, Plant City, Southshore, and Ybor City. The selected candidate will be required to successfully complete a Level II criminal background check, which includes fingerprinting. Hillsborough Community College participates in the US E-Verify program.