Boat Captain

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

What you will have an opportunity to do:

We are looking for someone passionate about boating, someone who is highly motivated, and customer focused to join our Dock Master. The successful candidate for this role will use their passion for boating and their love of engaging with people to guide guests with their boating excursion.  They will be responsible the supervision and upkeep of the marina and retail store. 

If you have experience working in a Marina operation, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you!

Ensures safe operation for the vessel as outlined in the “Navigation Rules” book and is responsible for the safety of all passengers and crew. Responsible for the cleanliness of the vessel and follows all safety guidelines while fueling and pumping the sewage from the boat.

QUALIFICATIONS: KNOWLEDGE, TRAINING, & WORK EXPERIENCE

• Must possess a valid West Virginia Boaters Safety Card
• Must possess a valid Drivers License
• Must be service oriented.
• Possess a working knowledge of watercraft.
• Ability to communicate in written and oral forms.
• Ability to work independently and in a team setting.
• Ability to interact well with others in a professional manner.
• Ability to adjust to changing environments and guest interactions.

ESSENTIAL FUNCTIONS:

• Must be well groomed, with nametag on at all times while working on the property.
• Must be well-mannered, display helpful attitude, greet guests when encountered show appreciation to the guest for being at the Resort, show willingness to help guests at all times.
• Perform pre-run checks and prepares boat for each voyage, including starting engines, checking oil and filters, etc.
• Performs cleaning duties on boat after each run to ensure that the boat is prepared for next run, includes sweeping of floors, emptying of trash, and restroom cleaning etc.
• Inspects The Mosaic to ensure that vessel is a clean and a safe environment.
• Inspects The Mosaic to ensure proper maintenance is being used to keep the vessel in good working condition.  Checks oil levels and filter condition.
• Understands and performs basic troubleshooting tasks on engines.
• Adheres to the rules of the road as outlined in the “Navigation Rules” book.
• Inspects all life jackets and fire extinguishers to ensure that they are in the proper working condition. Ensures compliance of all guests with associated safety requirements.
• Completes appropriate paperwork for tracking and submissions.
• Secures and locks boat for storage.
• Adheres to all safety guidelines administered by the U.S. Coast Guard, the U.S. Army Corps of Engineers, the WV Division of Natural Resources, and Stonewall Resort.

MARGINAL FUNCTIONS:      

To assist other departments as required.                                               Will perform additional duties as requested by the Outdoor Services Manager and Director of Resort Facilities.

TYPICAL SCHEDULE:

Their position requires primarily evening, weekend, and holiday work schedules.  However, there is variability in this program related to private events. Schedule changes and overtime with and without notice.

ENVIRONMENT:  In and out doors setting, sun, heat and rain.

What are we looking for?

Open availability to work a varied schedule to include evenings, weekends, and holidays.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.