Office Manager

What you'll do

• Answer and route high-volume telephone calls, process mail, and handle essential clerical tasks like filing, data entry, and faxing.
• Maintain accurate customer accounts and record data using our CRM system with conciseness and precision.
• Schedule material deliveries via work orders and communicate dates or changes clearly to customers.
• Communicate daily with Project Coordinators and subcontractors to obtain job updates and ensure the field and office are aligned.
• Create and maintain work schedules and complete work orders for subcontractor crews.
• Enter manufacturer warranties into computer systems and ensure information is communicated to the appropriate parties.
• Provide excellent service by exhibiting a warm, friendly, and professional demeanor at all times.

Qualifications

• Must be punctual, friendly, and professional with an unwavering commitment to dependability.
• Comfortable handling high-volume calls with proper telephone etiquette.
• Strong computer skills are required, including a typing speed of at least 35 WPM and proficiency in Google suite.
• A background check free of felony convictions.
• Proven ability to multitask and remain organized in a fast-paced office environment.

Benefits

• Health, dental, vision, and life insurance (available after 60 days).
• 401(k) participation with 4% employer matching contributions.
• Paid every week
• 8 paid company holidays per year
• Tuition-free college courses through our Education Program (up to $7K/year) and reimbursement for approved professional/personal development books.
• Exclusive discounts on roofing, gutters, repairs, solar, and windows.