Quality Assurance Supervisor - 1st Shift

Flagstone Foods:

At Flagstone Foods, we believe appreciation grows goodness. It shows up every day in how we work —by looking out for one another, taking pride in what we produce, and doing the job right.

We’re one of North America’s largest manufacturers of snack nuts, trail mixes, and dried fruits, with plants in Robersonville, NC; El Paso, TX; and Dothan, AL, and a headquarters in Minneapolis. Our teams keep our lines running, our food safe, and our quality high.

We’re growing and adding to our team. We’re looking for reliable, dedicated people who value teamwork, safety, and consistency. If you want work you can take pride in, a supportive team, and a company that respects the people on the floor, you may find your home at Flagstone Foods.

POSITION: Quality Assurance Supervisor – 1^st Shift

REPORTS TO:   Quality Assurance Manager

Position Summary

Assist in developing and maintaining all programs and procedures related to food safety and quality. Provide leadership and guidance to production plant employees regarding quality control, food safety, sanitation, and facility programs. 

Essential Functions

• Oversee food safety, quality standards and legality of products manufactured in the facility, support compliance to plant quality and food safety systems, pest control, sanitation, environmental policy, corrective action policy, etc.
• Assist in developing and maintaining all programs and procedures related to food safety and quality.
• Direct Quality Assurance department and inspection operations on all shifts for received, in-process, and finished product quality and food safety.
• Provide daily supervision of QA Technicians regarding training and development in proper procedures, standards, and handling of employee relations, including establishment of measurable goals and input on performance reviews.
• Train, develop, and mentor QA Technicians regarding food safety, quality, and legality.
• Manage shift planning/scheduling and work assignments for Quality Assurance department positions.
• Direct the inspection of incoming ingredients including random sampling of products, the physical condition of ingredients and packaging, fat and moisture content, and compliance with ingredient specifications.
• Ensure out-of-specification products, materials, and ingredients are put on hold, investigations conducted, disposition determined, and issues resolved.
• Act as technical liaison for Quality Assurance department in the absence of the Quality Assurance Manager: externally with customers and vendors; internally with production, R&D, marketing, and procurement for all quality processes.
• Initiate quality complaint investigations; verify corrective action completion and continued conformance
• Support facility during inspections, customer audits, and other interactions with regulatory agencies/customers
• Support facility with required certifications.
• Participate in new product development and commercialization.
• Oversee label and packaging proofing and verification program to ensure correct labels are applied during manufacturing.
• Lead/train and participate in internal audits and mock recalls while ensuring compliance to internal quality policies and applicable local regulations through the audits, observations, process reviews, and development of corrective actions with management.
• Inspect work areas for safety hazards, observe employees safe work habits, and take corrective action as necessary; fill out accident investigation reports and attend safety meetings, as appropriate; communicate and follow up to meet safety goals.
• Participate in training programs as needed (e.g., cGMP, HACCP, Safety).
• Perform other job-related duties as assigned. 

Qualifications (Education/Experience)

• Bachelor’s degree in Food Science or related degree preferred; HACCP certification preferred.
• Minimum of 5 years of progressive and demonstrated quality assurance and food safety management leadership experience in the food industry or manufacturing industry.
• Strong computer skills including experience with ERP systems and Microsoft Office.
• Excellent skills in the areas of teamwork, decision making, relationship building, coaching, and motivating.
• Ability to solve complex problems with attention to detail and the ability to think critically. 
• Strong written and verbal communication skills.
• Excellent skills in the areas of teamwork, motivation, decision making, relationship building, and coaching.
• Ability to organize, manage multiple priorities, and maintain high attention to detail in a fast-paced environment.

Physical Requirements

The physical demands described within the Essential Functions section of this job description are representative of those that must be met by an employee to successfully perform this job. Other duties or tasks may be assigned as required. Management may modify, change, or add to the duties of this description at any time without notice. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

• Communicate with others both verbally and in writing. 
• Be independently mobile.
• Use a computer and keyboard.
• Regularly sit, stand, walk, reach, stretch, stoop, bend, for extended periods.
• Ability to lift/carry 25 to 50 lbs.
• Exposure to noise levels requiring hearing protection.

Supervises - Yes

FLSA Designation: This position is a Salaried Exempt and not eligible for overtime.

Work Location: Robersonville, NC – travel expected less than 10%

Benefits You’ll Enjoy:

At Flagstone Foods, we take care of our team. You’ll have access to medical, dental, and HSA options, a 401(k) plan with company match, and company-paid life and disability coverage. Benefits begin on the first of the month after 60 days of employment, giving you peace of mind while you focus on the work you take pride in. Participation in Flagstone Foods’ benefits programs is subject to the terms and conditions of each plan.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.