CASINO SERVICE REPRESENTATIVE

• Cashes checks and redeems chips, tokens and coins.
• Informs supervisor of guest needs which may require special accommodations.
• Follows proper check-in procedures at start of shift. Follows proper checkout procedures at end of shift.
• Informs supervisor when additional coin or currency is needed during shift.
• Strives to initiate new customer credit applications.
• Make ship fills to the pit.
• Responsible for performing a wide variety of monetary transactions for the guest from the casino cage 
• and assisting in the safeguarding of company assets by ensuring all distinguishing job duties are performed  according to established company policies and procedures.
• Assists with tournaments.
• Maintaining constant awareness of services, promotions and events offered by Fitzgerald’s and informs guests.

• Be informed on current casino events and relay information to guests with enthusiasm and accuracy.
• Provide guest with player's card in a prompt, courteous manner.
• Explain to guests the advantages to playing with a player’s card and how the points are accumulated.

Requirements:

• Money handling experience.
• Basic math skills.
• Ability to operate a 10 Key Adding Machine.
• Accurate typing skills.
• Ability to work in a noisy, stressful environment.
• Possess good verbal and written communication skills.
• Knowledge of computers.
• Knowledge of Title 31 as it relates to cage functions.
• Ability to effectively interact with guests and fellow team members in a professional and courteous manner.
• Ability to promote a positive and professional image of the Fitz Casino Hotel to all patrons and guests.
• Ability to obtain a Mississippi Work Permit.