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Parts Advisor

Fraza / Vitan Equipment
Posted 4 days ago, valid for 19 days
Location

Rochester Hills, MI, US

Salary

Competitive

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • This position requires working closely with the Field Service Technician and Advisors to manage parts orders and deliveries.
  • The role involves assisting customers, maintaining inventory control, and collaborating with technicians on work requests.
  • Candidates should have a High School Diploma or GED and a minimum of 1 year of relevant experience.
  • The job offers a Monday to Friday morning shift, along with PTO and benefits including health, dental, and a 401k with match.
  • Strong customer focus and proficiency in online systems, including Microsoft Office, are essential for success in this role.

This position works closely with the Field Service Technician and Advisors to order parts and facilitate delivery to customers while also assisting with general parts warehouse duties.

Perks of the Job:

  • Monday - Friday morning shift
  • PTO
  • Benefits including health, dental and 401k with match 

Principle Responsibilities:

  • Assists external and internal customers to identify and procure the correct parts for work orders.
  • Inventory control in parts warehouse.
  • Work with technicians to complete and close work requests and orders.
  • Research and order requested part(s) using different websites and catalogs.
  • Helps receiving parts, stocking, and fulfillment of orders.
  • Assists with incoming calls and counter customers when needed.
  • Removes and stocks items off vehicles.
  • Performs other related duties as assigned.

Education/Experience:

  • High School Diploma or GED, or relevant experience
  • Minimum of 1 year of experience
  • Passion to bring strong customer focus to daily operations
  • Ability to navigate a variety of online parts catalog systems
  • High proficiency with learning online systems, including Microsoft Office (Word, PowerPoint, Excel)



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