Field Service Technician

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.

The work model for the role is: Hybrid with 90% travel required and preferred home location in Pittsburgh, PA (Home location anywhere in the state of PA, OH or MI will also be considered). #LI-Hybrid

Your role and responsibilities:

• Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.

• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform.

• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.

• Acting as trainer when needed, for field service associates and customers.

• Responsibilities also include performing commissioning/start-up services, troubleshooting/repair services, and preventative maintenance on measurement and analytical equipment.

Our Team Dynamics 

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. 

Qualifications for the role: 

• Bachelor's or Technical Degree with 2+ Years orAssociate's Degree/High School Diploma with 5+ years of relative experience

• Strong technical background with technical skills in startup, commissioning, troubleshooting, preventive, and unplanned maintenance of analytical products including but not limited to continuous gas analyzers and gas chromatographs

• Ability to build strong customer relationships, to work effectively with minimum supervision, demonstrated strong interpersonal skills, and be customer service oriented

• Strong Computer skills to include Outlook, Excel, and Word

• Ability and willingness to travel approximately 90% of the time, as required. Ability and willingness to possess and maintain a valid passport and driver's license

• Candidates must already have work authorization that would permit them to work for ABB in the US.

What's in it for you  

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger 

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. 

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age,  race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. 

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf 

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.  

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.  

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $68,600 and $109,760 annually.

ABB Benefit Summary for eligible US employees 

[excludes ABB E-mobility, Athens union, Puerto Rico] 

Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more 

Health, Life & Disability 

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.   

• Choice between two dental plan options: Core and Core Plus 

• Vision benefit 

• Company paid life insurance (2X base pay) 

• Company paid AD&D (1X base pay) 

• Voluntary life and AD&D – 100% employee paid up to maximums 

• Short Term Disability – up to 26 weeks – Company paid 

• Long Term Disability – 60% of pay – Company paid.  Ability to “buy-up” to 66 2/3% of pay. 

• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance 

• Paid Parental Leave 

• Employee Assistance Program 

• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption 

• Employee discount program 

Retirement 

• 401k Savings Plan with Company Contributions   

• Employee Stock Acquisition Plan (ESAP)  

Time off  

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.