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Comm Rep III,Emergency Med

University of Rochester
Posted 4 months ago, valid for 15 days
Location

Rochester, NY 14647, US

Salary

$70,000 - $84,000 per year

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Contract type

Full Time

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Sonic Summary

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  • The University of Rochester is seeking a representative for the Emergency Medicine Communication (EMC) group, requiring a high school diploma and 3 years of relevant experience or an associate's/bachelor's degree with 5 years of experience.
  • The position is full-time, with scheduled weekly hours of 40, and is located at 601 Elmwood Ave, Rochester, New York.
  • Compensation for this role ranges from $26.73 to $37.40 per hour, depending on individual qualifications and experience.
  • Key responsibilities include managing communication between the Emergency Department and external providers, as well as leading administrative functions and quality assurance initiatives.
  • Candidates must hold EMT-B certification or higher, or LPN licensure, and possess strong communication skills and the ability to handle multiple priorities.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

500320 Emergency SMH

Work Shift:

UR - Day (United States of America)

Range:

UR URC 210 H

Compensation Range:

$26.73 - $37.40

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

GENERAL SUMMARY
Serves as the main representative of the Emergency Medicine Communication (EMC) group. Performs administrative and leadership functions and serves as the first point of contact between the Hospital Emergency Department, prehospital providers, and outside facilities for both adult and pediatric patients to determine needed resources, optimize throughput,t and maintain patient safety. Serves a vital role in the distribution of information and activation of specific care teams including but not limited to Emergency Medicine, Trauma, Stroke, Pediatrics, etc.

ESSENTIAL FUNCTIONS

  • Acts as administrative leadership. Addresses QA issues as needed. Leads group initiatives for change or new protocol development. Liaisons with EM leadership as needed and represents EMC group's collective needs.
  • Collects and documents relevant information from prehospital providers, including ground and helicopter agencies, via radio, telephone, and additional digital communications.
  • Collects and documents relevant information from transfer centers, outside facilities, and community-based providers via radio, telephone, and additional digital communications.
  • Utilizes collected information, assesses resource needs, and initiates appropriate activation of specific care teams (Emergnecy Medicine, Trauma, Stroke, Pediatrics, Burn, MI, etc.).
  • Receives and documents clinical information in EMR and receives critical lab values and makes appropriate notification to clinical team members.
  • Follows hospital incident management system protocols in both declared and resource-dependent incidents and manages incoming calls during events Utilizes and maintains Monroe County Disaster Paging system, and assists with maintaining communication systems.

Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

  • High School diploma or equivalent and 3 years of Emergency Services, Pre-Hospital or Clinical Emergency Medicine experience required
  • Associate's degree or Bachelor's degree and 5 years of Emergency Services, Pre-Hospital or Clinical Emergency Medicine experience preferred
  • Or equivalent combination of education and experience


KNOWLEDGE, SKILLS AND ABILITIES

  • Knowledge of basic Emergency Medicine clinical and operational protocols required
  • Excellent communication skills and interpersonal skills required
  • Ability to manage multiple competing priorities with efficiency and professionalism required
  • Basic competency with computers and additional digital interfaces required


LICENSES AND CERTIFICATIONS

  • EMT - Emergency Medical Tech EMT-B or higher certification upon hire required or
  • LPN - Licensed Practical Nurse - State Licensure LPN or higher nursing licensure upon hire required

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.




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