Clerk II w/typing

CLERK II/ TYPING

DISTINGUISHING FEATURES OF THE CLASS: This is a clerical position involving the independent performance of higher level clerical tasks. Employees of this class may exercise supervision or guidance over a small number of clerks and may train a small number of clerks in the procedures used for that section. General supervision is received from a higher level employee who is available to handle difficult technical or policy problems. Performs related work as required.

TYPICAL WORK ACTIVITIES:

• Prepares, types and maintains material such as correspondence or narrative reports using a personal computer; 
• Prepares and maintains alphabetical, numerical or personnel files;
• Copies, sorts, distributes and files materials in a manual filing system;
• Obtains and gives out information in documents, records and files;
• Checks a variety of financial and statistical records and reports for accuracy and completeness;
• Enters information onto standard forms such as payroll or production records, authorization, certification, etc.;
• Answers routine questions by phone and in person;
• Schedules meetings and assembles material;
• May supervise or guide subordinates in the performance of their duties;
• May train subordinates in the procedures and functions of the section.

ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of office terminology, practices, procedures, routines and equipment;
• Knowledge of business math and business English;
• Knowledge of the techniques involved in record keeping and establishing and maintaining a filing system;
• Knowledge of word processing;
• Ability to use a personal computer;
• Ability to conduct searches for information from various sources;
• Ability to work with forms;
• Ability to prepare reports from numerical and written data; 
• Ability to understand and carry out complex oral and written instructions;
• Ability to express oneself clearly;
• Ability to readily acquire familiarity with departmental organization, functions, laws and policies and
• regulations;
• Ability to deal with the public;
• Ability to solve complex clerical problems.

FULL PERFORMANCE KNOWLEDGE, SKILLS, AND ABILITIES :

• All the Entry Level KSA’s PLUS
• Knowledge of department policies and procedures.

MINIMUM QUALIFICATIONS:

High school diploma or Equivalent, AND

1. Associates degree in business management, secretarial science, office technology, or closely

 related field, AND one (1) year of full time clerical experience (or its part-time equivalent) which 

 included entering data into a personal computer.

OR

1. Three (3) years of full time clerical experience (or its part-time equivalent) which included entering data into a personal computer.