Quality Engineer

Job DetailsJob Location: 1400 - Rochester Hills, MI 48307Job Summary The Quality Engineer provides quality assurance support and leadership for all new and existing products and processes within the manufacturing plant. This role acts as a key liaison across internal departments to deliver timely, accurate resolutions for customers. The Quality Engineer leads the development, refinement, and enforcement of product-specific quality systems to guarantee total compliance with customer requirements and other relevant industry standards. Essential Duties & Responsibilities Customer & Product Support Lead root-cause analysis and structured problem-solving activities for customer issues using 8D or equivalent methodologies. Prepare, submit, and secure approval for Production Part Approval Process (PPAP) or equivalent customer qualification packages. Manage customer issues by issuing Return Merchandise Authorizations (RMAs) and ensuring strict internal adherence to Quality Alerts. Support product launches, engineering changes, and process improvements while keeping internal Quality systems compliant. Plant Floor & Production Quality Monitor the production floor to verify products meet customer specifications and inspection activities align with established Control Plans. Develop and implement preventative actions to eliminate potential defects in plant production processes. Establish standards and methods for inspection, testing, and evaluation of manufactured goods. Create forms and instructions for recording, evaluating, and reporting quality and reliability data. Support plant floor inspections and final Dock Audits to ensure zero-defect shipments. Train employees on quality inspection standards and properly document all training records. Vendor & Incoming Material Support Communicate regularly with vendors to address quality concerns and foster continual improvement. Manage defective material claims issued to suppliers and coordinate internal resolutions. Assist with logistics and vendor communication regarding packaging or receiving issues at arrival. QualificationsExperience & Education Education: Bachelor’s degree in Engineering, Quality, or a related technical field preferred (or equivalent experience). Experience: Minimum of 3 years of progressive quality engineering experience in a manufacturing environment. Industry Background: Broad experience across multidisciplinary manufacturing industries preferred; experience with metal fabrication (welding, metal forming, milling, and anodizing) is a strong plus.     Technical Skills & Certifications Certifications: ASQ Certified Quality Engineer (CQE) or Certified Quality Auditor (CQA) is highly preferred. Quality Standards: Familiarity and working knowledge of ISO 9001 and IATF 16949 quality management systems. Core Tools: Proficiency in core quality standards and tools, including APQP, FMEA, Control Plans, PPAP, MSA, and SPC. Blueprints: Advanced proficiency in blueprint reading and Geometric Dimensioning and Tolerancing (GD&T). Software: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Soft Skills Problem Solving: Proven ability to lead cross-functional teams through complex technical problem-solving. Communication: Excellent verbal and written communication skills for interfacing directly with internal teams, customers, and suppliers.