DELIVERY MANAGER

Rochester, NH – Full Time

About our energy

Family owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a gold level status for Veteran friendly employers. We’ve been voted as one of New Hampshire's "Best Places to Work" in the Manchester Radio Group's #bestofthe603 and we are pleased to offer employment opportunities throughout New England. Joining Eastern means you’re part of a supportive and family focused culture.

Why choose Eastern?

Extensive benefits including 100% paid insurance options
Matched 401(k) options
Employee & family fuel discounts for your home
State of the art Training Center
3.5 Weeks paid time off + 7 paid holidays
Veteran’s Day paid holiday for active military and veterans
Opportunity for growth
Complimentary coffee, snacks, and Thanksgiving turkey
Shortened summer hours – full pay, shorter days
Wellness reimbursement (gym, exercise classes, and more)
Tuition reimbursement
Additional voluntary benefits
Pet insurance

About this opportunity

The Delivery Manager is responsible for the day-to-day activities of the retail delivery department and those fuel delivery representatives who perform retail deliveries. The anticipated pay range for this position is $77,000 to $83,000.

What your role will look like

Ensuring that all retail deliveries are made and handled in a safe, efficient, and appropriate manner, including, but not limited to, that they are performed consistent with all company policies and procedures.
Timely reports on all accidents and work-related injuries, completing all required documentation
Making sound decisions relative to the scheduling and assignment of delivery personnel to ensure timely and safe delivery of product.
Ensure that all company policies, procedures, handbooks, manuals and state and federal codes are adhered to in connection with all retail deliveries and all other fuel delivery representative activities.
Maintaining a proficient working knowledge of the Company’s safety policies and procedures and implementing them in connection with all retail deliveries and all other fuel delivery representative activities.
Provide feedback to employees regarding performance, contributions and areas needing improvement on a consistent basis. Conduct employee evaluations, take disciplinary action, when appropriate, and make recommendations regarding personnel.
Responsible for keeping Operations Manager informed of personnel related issues.
Facilitate effective communication and coordination of activities among fuel delivery representatives.
Supervise the following functions:
All logs, and payments collected from customers are turned in daily.
Work with Logistics to ensure outstanding delivery tickets are identified, via application system reporting, to prevent customer run outs.
Work assigned to fuel delivery representatives is completed safely and that delivery vehicles are kept clean.
Ensure that fuel delivery representatives present a neat and clean appearance
Maintain a proficient working knowledge of Out of Gas Procedure.
Be receptive of new technologies that will improve efficiency and use as appropriate.
Consistently communicate and demonstrate support for the company’s Core Values, Mission Statement and Vision.
Demonstrate appropriate leadership, enthusiasm, and effective communication.

What you’ll bring to this role

2-5 years management experience
5-7 years of relevant industry experience
Candidate is required to reside within the office’s coverage area

Apply now to heat up your career at Eastern!

Learn more about this Employer on their Career Site