Marketing Coordinator

• Own the intake process for all incoming marketing requests, ensuring each is properly logged, scoped, prioritized, and routed to the appropriate team member
• Maintain and update team schedules in Forecast, reflecting accurate daily and weekly workloads for the Marketing Director and Creative Services Manager
• Proactively identify scheduling conflicts, capacity issues, or timeline risks and flag them before they become problems
• Track project progress across active initiatives, following up with internal stakeholders and other departments to keep deliverables on schedule
• Coordinate with departments across the organization to manage incoming marketing requests, set realistic expectations, and communicate status updates 

• Support the Creative Services Manager by coordinating patient and staff scheduling for content capture sessions, including confirmation communications and logistics
• Manage content calendars and scheduling workflows
• Organize and maintain digital asset libraries, ensuring content is properly filed, labeled, and accessible to the full team
• Assist with social media community management tasks as needed, including scheduling posts and flagging comments or inquiries for team review
• Support content repurposing workflows, helping to distribute and adapt approved content across platforms according to established templates and guidelines 

• Execute recurring website updates, including before-and-after photo uploads, staff bios, and other routine content maintenance tasks across all three brand sites
• Assist the Marketing Director with light project management on straightforward campaigns and initiatives, including task setup, timeline tracking, and status documentation
• Support email marketing workflows, including list preparation, scheduling coordination, and deployment of approved campaigns within established automation systems
• Maintain organized records of marketing activities, vendor contacts, project documentation, and campaign assets
• Assist with vendor coordination for routine matters, including scheduling, communications, and deliverable tracking under the direction of the Marketing Director

• Prepare agendas, notes, and follow-up documentation for weekly marketing L10 meetings in support of the Marketing Director
• Track issues, to-dos, and rocks from L10 meetings, ensuring accountability items are documented and followed up on between sessions
• Serve as a reliable point of coordination between the marketing team and other internal departments, representing the team professionally in day-to-day communications
• Support onboarding of new processes, tools, or workflows as the marketing team evolves and grows

• Exceptional organizational skills with the ability to manage multiple projects, deadlines, and stakeholders simultaneously without things falling through the cracks
• Natural comfort with project management tools, scheduling systems, and digital workflows — experience with Forecast, Harvest, or similar platforms is a plus
• Strong attention to detail with a commitment to accuracy in all tasks, from scheduling updates to website content and asset management
• Proactive communication style — keeps the team informed, asks clarifying questions early, and surfaces issues before they escalate

• Collaborative team player who thrives in a coordinating role and finds satisfaction in enabling others to do their best work
• Clear and professional written and verbal communication skills, with the ability to represent the marketing team across departments
• Discretion and sensitivity when working with patient-related content, scheduling, and communications in a premium healthcare environment
• Reliability and follow-through — a track record of meeting deadlines and honoring commitments

• Genuine curiosity about marketing, content creation, and healthcare brand strategy, with a desire to develop professionally over time
• Openness to learning new platforms, tools, and responsibilities as the role evolves
• Willingness to operate within established systems and processes while contributing ideas for improvement
• Comfort working in a structured, accountability-driven environment consistent with EOS (Entrepreneurial Operating System) principles 

• Appreciation for premium brand standards and the care required when marketing in a medical aesthetics environment
• Understanding of patient privacy, professional discretion, and HIPAA-compliant communication practices
• Customer-first mindset that recognizes how operational excellence directly impacts the patient experience 

Benefits