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Empower parents. Strengthen families. Create safer futures.
At Waypoint, our Parent Coaches (Parent Aides) guide families involved with DCYF through vulnerable moments toward lasting stability. If you’re passionate about child safety, positive parenting, and practical problem-solving, this is where your compassion becomes transformation. We have a Full time opening on our Dover/Rochester, NH team. Flexible full time hours - 40 hours per week.  Afternoons and weekend availability preferred to meet with families around school and work obligations. Perfect hours for parents or care takers.
What you’ll do
Coach & encourage. Use evidence-based Family Time Coaching to model nurturing parenting skills during supervised visits.
Keep kids safe. Provide calm, emotionally and physically secure environments while transporting and supervising children and parents.
Drive progress. Collaborate with CPSWs/JPPOs, foster or kin placements, and your supervisor to deliver goal-focused interventions—health & safety education, resource referrals, life-skills training and more.
Document & coordinate. Maintain clear, confidential electronic records (Office 365/SharePoint) and manage a dynamic schedule of multiple daily visits.
What makes you a strong fit
Associate’s degree with 2+ years of related social services experience, or 4+ years of relevant experience
Lived parenting experience and/or experience supporting families facing adversity is highly valued
Must be 22+ years old (per DCYF requirements)
Flexible schedule including after-school hours and some weekends
Valid driver’s license, clean driving record, reliable vehicle, and insurance meeting agency standards
Comfortable installing car seats and navigating child transportation safely
Tech-savvy: familiar with Office 365, SharePoint, and electronic documentation systems
Strong written, verbal, and time management skills
Understanding of trauma, mental health, and substance misuse—and a passion for meeting families where they are
Physically able to support active children: sit, stand, climb stairs, and engage playfully and safely during visits
Why Waypoint?
Warm, inclusive culture where you can bring your whole self to work
Flexible hybrid work environment (remote, in-office, and community-based)
Ample PTO (vacation, personal, sick, holidays)
Mileage reimbursement and tuition assistance
Eligible for nonprofit student loan forgiveness
Professional growth and advancement opportunities
A place where you’ll be valued and your work will truly matter
Ready to help families write their next chapter?
Apply today at https://www.waypointnh.org/jobs and join a team where compassion meets purpose.
You’ll love what you do here—and the difference you make.
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