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Shift Manager

Five Guys 1946 Brighton
Posted 23 days ago, valid for 16 days
Location

Rochester, Monroe 14618, NY

Salary

$50 - $10 per hour

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • The position offers a salary commensurate with experience, along with daily/weekly tips and a weekly secret shopper bonus for high scores.
  • Candidates must have at least 1 year of fast casual restaurant management experience and be at least 18 years old.
  • The role requires availability to work days, nights, weekends, and holidays, with a flexible schedule based on business needs.
  • Responsibilities include supporting the General Manager and managing restaurant operations to ensure guest satisfaction and team performance.
  • Five Guys is an equal opportunity workplace that values diversity and inclusion among its employees.

What we offer:

  • Daily/Weekly tips
  • Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom)
  • 1 complimentary meal and drink per shift
  • Commuter benefits
  • Paid time off
  • 401K program
  • Referral bonus for bringing new members in to the team
  • Opportunities for advancement


Shift Managers support the General Manager (GM) and Assistant General Manager (AGM) in effectively and efficiently managing a restaurant within the policies and guidelines of the company to ensure guest satisfaction, profit maximization, and high performing work teams. Managers provide hands-on support of the employees and tasks of every position including cashier, lobby, prep, grill, fries, and opening and closing duties.

Schedule:

  • Available to work days and nights
  • weekends and holidays
  • and variable schedule, per the needs of the business


Qualifications

  • 1+ year fast casual restaurant management experience
  • NY: Level 1 Serve Safe Certification
  • 18+ years of age
  • Ability to walk, stand, bend, kneel, reach, and lift 50+ pounds for the duration of your shift (up to 10 hours with scheduled breaks)
  • Function in a fast-paced and noisy kitchen environment
  • Tolerance to temperature fluctuations
  • Work with hazardous substances such as hot oil
  • Read, write, speak, and understand basic English
  • Communicate clearly
  • Lead a team effectively
  • Use a basic computer system (ex. cash register)
  • Maintain general knowledge of FGNY: locations, transportation, management team, etc.
  • Adhere to Company’s policies and procedures, as well as City, State, and Federal laws and mandates
  • Fast casual/ fast food management experience preferred


Responsibilities: Will be discussed during the interview and/or orientation

EQUAL OPPORTUNITY: At Five Guys, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees and our guests. Five Guys is proud to be an equal opportunity workplace.



Notice of Employee Rights, Protections, and Obligations Under Labor Law Section 740




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