What You'll Expect

As an IT Technician II, you’ll keep the casino’s technology systems running smoothly by supporting hardware, software, networks, and specialized gaming systems. You’ll work with internal teams and vendors to ensure reliable, secure, and efficient tech operations.

What You'll Do

Support and maintain the Casino Management System (CMS) and related hardware/software
Set up and maintain network infrastructure (routers, switches, access points, wiring)
Monitor network and device performance; recommend improvements
Maintain firewalls, virtual machines, and vendor-supported applications
Install, maintain, and troubleshoot PCs, AV equipment, and POS systems
Work with security to ensure camera and recording systems meet regulations
Document network layouts, device configurations, and system passwords
Assist with system upgrades, installs, and vendor coordination
Provide reliable connectivity for all casino operations

What You'll Bring

2+ years of IT support experience
Strong knowledge of network infrastructure and administration
Proficiency in PC troubleshooting and software support
Excellent communication, problem-solving, and multitasking skills
Ability to work independently and collaboratively
Experience in casino or hospitality environments is a plus

What We Require

Ability to obtain and maintain a Gaming license
Must be able to lift up to 10 lbs. and work in environments with noise, secondhand smoke, and occasional weather exposure
Flexible schedule and ability to work overtime or at multiple locations as needed
Availability needs for this role include: Tuesday - Saturday, 3pm-11pm

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