Close Observer Lead

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

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ESSENTIAL FUNCTIONS

• Incorporates therapeutic and diversionary interventions to maintain patient safety, refocus the patient, and promote healthy behaviors. Assists patients with ambulation, hygiene, nutrition, linen changes, and other activities of daily living. Identifies potential risks and early signs of escalating patient behaviors, such as agitation, confusion, and anxiety.
• Maintains communication with team members. Leads routine rounding, staff meetings, and weekly updates. Oversees safety of patients and staff. Provides oversight of staff in day-to-day operations in collaboration with leadership. Coordinates on-call administrative responsibilities.
• Creates assignment placements for new employees, students and preceptors. Completes initial schedule entry. Sets up MSS profiles, eRecord scheduling and IT resolution. Requests swipe and gatekeeper access. Schedules Pediatric education and hospital tours. Provides other units with education and shadowing opportunities with the GPS team to help their support staff with new adult and dementia patient population. Coordinates psychiatric safety training and psychiatric safety debriefing.
• Conducts quarterly one-to-one meetings with GPS team for coaching and conflict management. Implements progressive discipline when appropriate, and contributes to annual review.
• Determines routine staff schedules, vacation approval and coordination, approval of overtime shift requests, and approval of shift swap requests. Approves routine biweekly payroll approval.
• Participates in unit council as representative.
• Coordinates recruitment efforts including interview and completion of new hire paperwork and offers.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• Associate's degree in Psychology, Sociology or related field and 2 years of experience in a hospital in-patient unit setting required
• Bachelor's degree in human services preferred
• Or equivalent combination of education and experience
• Experience with caring for patients with various psychological and cognitive disorders at risk of safety to themselves and/or others preferred
• Prior leadership experience preferred

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent communication skills, conflict management skills, and team building knowledge required

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.