Dispatcher Supervisor - First Shift

The Dispatcher is responsible for all driver load assignments and other delivery service tasks for the fleet supporting the operations.

Essential job responsibilities:
Communication: Daily communication with 20+ CDL drivers, yard spotters, local delivery drivers and over the-road drivers. Work with customers, drivers, vendors, management, and HR. Ability to communicate with other dispatchers.

Reporting skills: Use of PeopleNet, TMW, eLogs, Trip Manager, DOT, Company Compliance, medical, TotalMail – ability to assist drivers and keep track of their work/hours as need/required. Tracking/reporting. Safety Program, Incidents, etc. Use of proper documentation for all reporting.

Relationship Building: Builds positive relations with drivers, other dispatchers, managers, the Mill, customers, vendors. Works with other employees for mutual good.

Safety: Follow safety protocol. Track/report. Monitor driver performance and report issues to Management. Review/inspect equipment & report issues timely.
Response Time: Handle all incoming calls and ensure timely responses to customers, vendors, drivers, carriers, etc., communicate issues with drivers and Dispatch Supervisor. Escalate issues as necessary.

All other duties as assigned.

The Company assesses applicants on standards for performance, stability, dependability, and honesty.
A college degree is preferred, but not required.
Previous dispatch experience is required, minimum 3 years.

Pratt Industries is America's 5th largest paper and packaging company with more than 9,000 highly skilled green collar employees dedicated to the environment and sustainability. Pratt Industries is one of the largest corrugated packaging companies in America, with sophisticated manufacturing facilities in more than twenty states. The company operates several of the most modern, cost-effective paper mills in the country, as well as a series of sheet and box plants strategically placed throughout the United States offering a wide range of creative packaging solutions. Pratt Industries is committed to recycling and the environment by harvesting the urban forest.

Pratt Industries offers competitive compensation plans with a full benefits package including medical, dental, vision, life, disability, Pre-Paid Legal, and 401(k) with company match, paid vacation, paid holidays, tuition reimbursement, and childbearing and parental leave