Dental Lab Coordinator

Job Responsibilities

• Build and maintain strategic relationships with supervisors, personnel, volunteers, and partners to support department and organizational goals
• Work closely with Clinic and Volunteer Coordinators and other Field and Volunteer Operations teams to help execute RAM's mission
• Serve as the leader for mobile denture lab operations during clinic events, directly supervising, scheduling, and providing day-to-day oversight of the Digital Dental Technician team, staffing, and volunteer assignments
• Ensuring team completion of all pre-clinic requirements (restocking, equipment servicing, coordination with Inventory, Clinic, and Volunteer departments) and post-clinic duties (unloading, inventory assessment, data entry, and patient follow-up)
• Ensure the mobile denture lab and operatory remain fully staffed, stocked, and operational throughout clinic hours, with technicians proactively monitoring flow
• Oversee HIPAA-compliant completion and handling of denture-specific patient forms and PHI, ensuring accuracy and proper signatures before patient discharge
• Ensure team members stay productively engaged on non-clinic days through professional development, expedition prep, and timely patient communication
• Support media and public engagement by ensuring lab tours, interviews, and public remarks follow the RAM Media Playbook, brand guidelines, and media training
• Adopt and execute updated workflows, technology, and best practices as they’re rolled out
• Maintain equipment, supplies, and appearance of mobile denture labs, ensuring completeness, accuracy, and high-quality standards are held for all appliances manufactured.
• Provide regular reports on lab operations, usage, and team performance
• Train, mentor, and evaluate Digital Dental Technicians, and assist volunteers as needed
• Perform other tasks and duties as directed by the Management Team

Job Requirements

• Must have a high school diploma/GED and have completed a two-year certification program, or 3-5 years of direct laboratory work experience
• 3+ years of supervisory or team leadership experience in a dental laboratory or clinical setting
• Experience with dental CAD/CAM software and digital dentistry workflows preferred
• Strong leadership, communication, and organizational skills
• Working knowledge of HIPAA and PHI requirements
• Comfortability as a public-facing representative of the organization
• Weekend and multiple overnight travel

Physical Requirements

• Must be able to stand/sit for extended periods of time
• Must be able to lift 50lbs.
• Must have a valid driver’s license and be willing to drive RAM vehicles
• Must be proficient in verbal, nonverbal, and written communication skills

Pay: $58,656