Join Our Team at West Side Tractor Sales!
Position: Product Support Specialist, Quarry & Aggregate
Department: Quarry & Aggregate
Reports To: Quarry & Aggregate Division
**Must live in Northern Illinois to be considered for the position.
Ready to ignite your career with a leading dealer of John Deere construction equipment? At West Side Tractor Sales, we believe in fostering a supportive and dynamic environment where employees can thrive. Whether you’re looking for a career change or a chance to gain more experience in the field, we offer exciting opportunities to develop your skills and build a successful career. Join a team that values innovation, collaboration, and customer service.
This role builds customer relationships by traveling to Quarry and Aggregate customer locations to perform follow-up activities on complete goods, parts and service sales, address customer concerns, promote aftermarket sales, furnish technical support where applicable and collect profiling information to enhance customer experience. Â Develops assigned sales territory to maximize market potential and sales volume.
Why West Side Tractor Sales?
- Competitive Pay: Annual Base + Commission, $60,000-$80,000+ Annual Potential. Compensation will be based on heavy equipment and dealership experience.
- Comprehensive Benefits Package: Access to a full range of benefits that support your health, well-being, and future. (Link to benefits overview).
- Stay Ahead of the Curve: We're committed to your development, offering hands-on experience to stay current with the latest John Deere technology and industry trends.
- A Culture of Safety & Teamwork: At West Side, we prioritize safety and foster a collaborative team environment that works together to get the job done and ensure customer satisfaction.
What You’ll Do:
- Sales & Customer Support Activities:
- Markets and sells quarry and aggregate products to specific customers
- Markets and sells value added programs such as maintenance plans, machine inspections and special parts promotions
- Addresses customer concerns and resolves problems effectively and satisfactorily
- Assists the Q&A Sales Department with after sales calls to ensure equipment operates to the customer’s satisfaction
- Inventory & Parts Sales:
- Collaborates with Q&A Team to identify recommended stocking levels for select customers and WSTS’s internal stocking thresholds
- Manages Q&A customer order process
- Follow safety protocols and ensure everything is done correctly.
- Completes training assigned by manager
What We’re Looking For:
- Experience: 5+ years of direct experience in quarry and aggregate industry, QA/QC experience strongly preferred
- Knowledge of practical aggregate production methods strongly preferredÂ
- Sales experience and ability required
- Solid parts and machinery knowledge
- Customer Service Expertise: A friendly and professional communicator who enjoys solving problems and providing exceptional service to customers.
- Tech-Savvy: Proficient in computer use including Internet, data entry and Microsoft Office Programs
- Travel: Ability to travel within assigned territory and work flexible hours
- Driver’s License: A valid driver’s license and an acceptable driving record.
Ready to Join Us?
Join a company that truly values its employees and where you can make a real difference. If you’re ready to put your skills to work and be part of a dynamic, growing company, apply today!
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