Resident Manager

Resident Manager 

Location: Rockford, IL 
Pay: $15.00 per hour 
Job Type: Full-time 
Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled] 

Benefits: 

• Medical, prescription drug, dental, vision, and hearing coverage 

• Employer-paid basic life and AD&D insurance 

• Employer-paid basic long-term disability coverage 

• Optional voluntary life, short-term disability, and enhanced long-term disability coverage 

• Paid vacation, sick time, and holidays 

• Flexible spending accounts 

• 403(b) retirement savings plan 

• Employer-funded pension plan for eligible employees 

About the Role 

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. Working on 2nd shift, you'll be responsible for maintaining the integrity, philosophy, and standards of our effective rehabilitation program. This role is crucial in ensuring program compliance while supporting our beneficiaries' recovery journey. 

What You’ll Do 

Program Management 

• Enforce house rules and maintain overall center security 

• Conduct new beneficiary orientations including facility tours 

• Lead weekly house meetings 

• Supervise medication calls and ensure proper documentation 

• Respond to beneficiary inquiries and emergencies 

• Complete incident reports and Safe From Harm documentation 

• Conduct regular bed checks 

Beneficiary Support 

• Implement and coordinate leisure time activities 

• Provide safe transportation when needed 

• Assist in resolving beneficiary problems 

• Train and supervise work therapy assignments 

• Assess and refer spiritual needs to Chaplain/Administrator 

• Administer drug and alcohol screening tests as required 

Administrative Duties 

• Maintain daily reports and electronic data entries 

• Document program violations and incidents 

• Participate in professional development training 

• Support center policies and procedures 

• Monitor and ensure program compliance 

Why Join Us 

• Mission-driven work that supports programs in your community 

• On-the-job training 

• Team-oriented environment 

• Employee Discount, Employee Assistance Program, and more!

Qualification-

Required 

Education & Experience 

• High School Diploma or Equivalent 

• Previous managerial experience preferred 

• Valid Driver's License with ability to qualify for Salvation Army insurance 

Skills & Abilities 

• Strong analytical and problem-solving capabilities 

• Excellent communication and presentation skills 

• Ability to interpret technical instructions 

• Basic mathematical and reporting abilities 

• Strong interpersonal and conflict resolution skills 

Physical Requirements 

• Manual dexterity for computer work 

• Ability to lift/move up to 20 pounds 

• Clear speaking, hearing, and vision abilities 

Work Environment 

• Residential institutional setting 

• Quiet to moderate noise level 

• Some warehouse/store exposure 

• Position may require living in the ARC 

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.