Senior Front Office Assistant - Outpatient Surgery - Rockledge, FL

Orlando Health Medical Group is a comprehensive, physician led network providing expert care across more than 55 medical specialties. With over 900 physicians and 220 office locations, the group serves patients throughout Central as well as East Coast Florida and beyond, by offering services in cardiology, oncology, neurology, orthopedics, primary care, pediatrics, and women's health.

As part of the not-for-profit Orlando Health system, the Medical Group emphasizes coordinated, patient-centered care supported by advanced technology and board-certified specialists. Through Orlando Health Physician Associates the region’s largest primary care network with over 75 locations, patients have access to same day and virtual appointments, ensuring timely and convenient healthcare services.

Whether managing chronic conditions, providing preventive care, or addressing complex medical needs, Orlando Health Medical Group is committed to delivering high-quality, compassionate care tailored to each patient's unique journey.

Orlando Health | Choose Well

Position Summary

The Senior Front Office Assistant performs routine computerized scheduling and administrative functions in an ambulatory/physician office operating under the direction of the Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager and/or the Practice Site Supervisor.

***This position is location at 1133 Seminole Dr., Rockledge, FL **

Orlando Health offers a great benefits package that includes:

Medical, Dental, Vison

403(b) Retirment Savings Plan 

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time Off (Up to 5 weeks to start)

Life Insurance 

Extended Leave Plan (ELP) 

Family Care (child care, elder care, pet care)

Paid Parental Leave

Pet Insurance 

Car Insurance 

100% PAID Tuition

as well as tuition reimbursment

&

monthly payments to help pay down any graduated school debt

ALL benefits start day one

Essential Functions

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards. 
• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures. 
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling. 
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
• Maintains a clean, safe and organized office.
• Act as a Liaison to assist office billing service as requested.

Education/Training

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system. 
• Knowledge of ICD & CPT.

Experience

• Two (2) years’ experience in a medical office environment.